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IBM Corporation
Bangalore Bangalore Karnataka, Karnataka, India
Competitive Salary
Closing date
Jun 23, 2024

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Job Role
Contract Type
Full Time

At IBM, we view work as more than just a job; it's a calling. Our mission is to build, design, code, consult, and lead in this new era of technology, solving some of the most complex problems. This role centers on understanding clients' needs regarding people outcomes and crafting solutions that leverage IBM HR capabilities to deliver those outcomes. As a Deputy Group Manager, you'll collaborate with the best minds at IBM, interact with clients to align with their business needs, and engage multiple stakeholders to ensure the successful delivery of solutions. You'll serve as a catalyst for change, enhancing the employee experience for our clients.

Your Role and Responsibilities

As a Subject Matter Expert (SME) in Payroll Processing, you will be instrumental in ensuring accurate and timely payroll administration for our clients' organization. Your expertise will play a vital role in managing payroll processes, ensuring compliance with relevant regulations, and implementing best practices to support the organization's financial and human resources objectives.
  • Payroll Administration: Oversee end-to-end payroll processing activities, including data entry, payroll calculations, and distribution of payments to employees.
  • Compliance: Ensure compliance with federal, state, and local regulations governing payroll processing, including tax withholding, wage and hour laws, and statutory deductions.
  • Process Improvement: Identify opportunities to streamline payroll processes, enhance efficiency, and reduce errors through automation, standardization, and process optimization.
  • Quality Assurance: Conduct regular audits and reviews of payroll data, reports, and processes to identify discrepancies, errors, and areas for improvement, taking corrective action as needed.
  • Employee Inquiries: Respond to employee inquiries and requests related to payroll, deductions, taxes, and other payroll-related matters, providing accurate and timely information and assistance.
  • Reporting: Prepare and distribute payroll reports, summaries, and analyses to management and stakeholders, providing insights and recommendations based on payroll data.
  • Training and Support: Provide training and support to payroll staff, managers, and other stakeholders on payroll processes, policies, and procedures, ensuring understanding and compliance.
  • Vendor Management: Manage relationships with payroll service providers, tax agencies, and other external vendors, ensuring service level agreements are met and issues are resolved promptly.
  • Continuous Learning: Stay informed about changes in payroll regulations, laws, and industry trends, participating in professional development activities and continuing education to maintain expertise and proficiency.

Required Technical and Professional Expertise
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field
  • Overall experience of 13-15 years with minimum of 5-7 years of experience in payroll processing, including experience with end-to-end payroll administration and compliance.
  • Proven working experience as HR Specialists
  • In-depth knowledge of payroll principles, practices, and regulations, including tax laws, wage and hour laws, and payroll accounting
  • Experience supporting the implementation of Payroll processes in new deal implementations within a third-party environment
  • Proficiency in payroll software and systems, with experience using payroll processing tools and technologies
  • Experience supporting continuous process improvement initiatives for Payroll processes
  • Experience supporting due diligence, process mapping, Knowledge Capture (KC), and Knowledge Transfer (KT) initiatives
  • Strong analytical skills and attention to detail, with the ability to accurately process and reconcile payroll data
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization
  • Strong problem-solving skills and the ability to identify and resolve payroll-related issues in a timely manner
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment
  • Hands-on exp of Microsoft Office

Preferred Technical and Professional Expertise
  • Professional certification such as Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
  • Experience working with complex payroll structures, including multi-state or international payroll.
  • Knowledge of payroll tax regulations and compliance requirements in multiple jurisdictions.
  • Experience implementing payroll system upgrades or transitions

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