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Client Executive

Marsh & McLennan Companies, Inc.
Tauranga Tauranga, Bay of Plenty Bay of Plenty, New Zealand
Competitive Salary
Closing date
Jul 14, 2024

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Job Role
Contract Type
Full Time
Marsh is seeking candidates to join our broking team in our Hamilton, Pukekohe or Tauranga office.

Client Executive

What can you expect?
  • As part of the high-performing broking unit in our Affinity Segment, you will manage a portfolio of Transport, Logistics, Warehousing and Automotive Industry accounts, ensuring that a high degree of quality client service and advice is always provided to all customers.
  • Contribute towards the Company's profit objectives through the effective management and attainment of revenue and sponsor partner management.
  • Work both with the wider team and our business development team to effectively onboard new clients.

What is in it for you?

Marsh strongly believes in "Feeling comfortable bringing your whole self to work is a fundamental right of every colleague". We offer following benefits to our colleagues so they feel valued each day at work:
  • Leading training and development programs, and a culture of continuous learning.
  • Professional environment where your career path really matters and is supported in our global organisation.
  • Great team environment with energetic and supportive colleagues.
  • Full time permanent position.
  • Hybrid working.

We will count on you to:

Account Management:
  • Possess and apply thorough understanding of the client's business, risk management and insurance needs to ensure that our services and programs continue to meet with their needs and expectations.
  • Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
  • Develop and maintain effective long-term relationships with key client decision makers and frequently monitor political, management and other changes within client organisations to preserve and protect the Company's relationship at all times.
  • Engender a positive and tenacious client retention, new business and team focus.
  • Assist Segment Leader with the preparation, management, implementation and achievement of team/unit business plans and goals.

Administration & Technical:
  • Adhere strictly to the Company's quality practices and other systems and procedures.
  • Possess and apply a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments through attendance at company and industry training events.
  • Possess and apply a thorough working knowledge of all aspects of the Fire Services Levy, GST, provisions and other relevant legislation and keep abreast of all new developments.
  • Other duties as required time to time.

Revenue Generation:
  • Recognise and capitalise upon revenue generation, growth and other opportunities.
  • Actively develop additional business from existing portfolio in line with budget targets.
  • Develop new business opportunities from existing portfolio and other sources.
  • Unconditional support for all Company sponsored revenue generation initiatives.

What you need to have:
  • 3 + years' experience in the insurance industry.
  • New Zealand Certificate in Financial Services (Level 5).

What makes you stand out?
  • 5 + plus years insurance industry experience preferred.

About Marsh:

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit and search "Marsh" under endorsed employers.

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