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Chief Operating Officer

Cedar Recruitment
Cardiff County, Wales, United Kingdom
Competitive Salary
Closing date
Jun 19, 2024

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Job Role
Contract Type
Full Time
Cedar is currently working exclusively with a leading Financial Services business headquartered in Cardiff that is a market leader in area and is about to commence an exciting growth phase.

To help enable the next phase of growth they are looking to hire an ambitious Chief Operating Officer (COO) to drive performance and operational excellence across the organization. This is an exciting opportunity to play a pivotal role in the strategic development of the business under the new Board.

The COO will be responsible for ensuring that the business has effective operational processes, controls, reporting and people in place to maximize operational efficiency, manage risk and meet growth objectives.

You will be the company's second-in-command, responsible for supporting the CEO in delivering the business's strategic objectives as defined by the Board of Directors. You will be an experienced and efficient leader, with excellent people skills, business acumen and exemplary work ethics and be responsible for mentoring less experienced Senior Managers/Managers across the organization.


  • Role model for the company, promoting and enforcing the organisation's culture and values at all times.
  • Creating a positive culture in the company. This is done by taking actions such as listening to employees and paying attention to diversity and inclusion.

  • To develop, in collaboration with the CEO and CFO, an annual operating budget that supports the organizations long term strategy.
  • Assist the CEO in developing and overseeing the long-term business strategies of the organization.
  • Assist the CEO in establishing an appropriate organizational structure.

  • Ensure the business has effective operational processes, controls, reporting and people in place to maximise operational efficiency, manage risk and meet growth objectives.
  • Keep the CEO & CFO fully informed in a timely and candid manner of the conduct of the day-today operations of the organization towards the achievement of its established goals and of all material deviations from the goals or objectives and policies established by the Board of Directors.

Financial Information
  • Be available to brief the CEO & CFO on organizational matters for review in advance of Board meetings.

Risk Management
  • Assess and manage the principal risks of the organization.

Third Parties
  • Maintain insurer relationships .
  • Maintain technology relationships.

Experience Required
  • Proven experience as COO or similar relevant role
  • 15 years'+ experience in management7+ years' experience in staffing or human resources
  • Experience in a regulated business would be advantageous, FS/Insurance exquisite.
  • Strong understanding of technology and how it can drive operational efficiency.
  • Strong People management.


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