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Service Delivery Officer-RL-Emerging Market (RL-EM)-Service

Employer
Confidential
Location
Rajsamand Rajsamand Rajasthan, Rajasthan, India
Salary
Competitive Salary
Closing date
Jun 18, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
JOB ROLE :

.Handling personalized service requests of customers.

.Generation of timely business MIS.

.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

.Coordination with CPC/RPC/Investment desks for account opening of customers.

.Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT:

.Developing and maintaining banking relationships with a select group of high net worth customers

.Excellent communication skills with customer service orientation

.Courteous and polite.

.Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Skills: Mis, Account Opening, Customer Complaints, banking relationships, Regulatory, Audit, Compliance, Customer Service, Communication Skills

Experience: 0.00-2.00 Years

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