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Credit Controller

Damia Group Ltd
Belfast, Northern Ireland, United Kingdom
Competitive Salary
Closing date
Jun 16, 2024

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Job Role
Credit Control
Contract Type
Full Time
Credit Controller - Belfast / Hybrid - Circa £21.78 p/h

Leadership Responsibilities:
  • Be authentic - build great relationships across the Ireland business at all levels
  • Find Solutions - Be imaginative in finding solutions to issues.
  • Connect to the Purpose - Show pride in business; act as a positive representative of the company and our reputation.
  • Consistently Deliver Great Performance - Identify clear priorities and focus on them at all times. Demonstrate brilliant execution. Understand the controls and governance required in your area.
  • Grow Yourself - Develop and apply self-awareness. Grow your capability & experience.

Purpose of Role:
  • Pro-active debt management to maximise cash conversion.
  • Actively minimise risk using external financial tools and rigorous review.
  • Develop collaborative relationships with commercial teams
  • Deliver against agreed credit KPIs which underpin the strategy
  • Ensure the accuracy and completeness of customer master data used to support debt management, accurate financial reporting and any necessary recovery processes.
  • Compliance relating to credit policy - CARM/AML policies and other regulatory aspects

Top 3-5 Accountabilities:

Own end to end account management of mid or high risk customers in accordance with the credit policy. This includes:
  • Decide and set credit terms and credit limits for each customer
  • Regularly review data integrity and payment performance, correcting if required
  • When necessary recommend risk categorisation and credit options
  • Responsible for minimising the risk of debt by:
  • Prompt follow up of failed or missed payments on a daily basis
  • Negotiate repayment plans with customer if overdue debt arises, and subsequent review of payments
  • Apply course corrective action when needed
  • Create and pro-active manage risk based watch lists
  • Correspond with customers with overdue debt, rapid follow up to ensure maximum monies recovered
  • Comply with all legislative and policy requirements, where appropriate drive simplification to processes.
  • Timely response regarding queries received from commercial and customers via incoming calls/emails.

Qualifications and Experience Required:

  • Leaving Certificate or 5 GCSE grade A-C including Maths and English
  • A post leaving qualification in a business related or Credit Discipline would be advantageous.

  • Proven ability to deliver under time pressure is particularly important.
  • At least 1 year Credit Control experience with high volume of customers
  • Proven ability to deliver consistent high quality results in a target driven environment.
  • Be assertive in all situations.
  • Computer literacy is necessary - knowledge of Sap/Salesforce (or equivalent) and intermediate Excel/Word (desirable not essential)

Credit Controller - Belfast / Hybrid - Circa £21.78 p/h

Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.


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