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Bharti Airtel Ltd.
Ahmedabad Ahmedabad Gujarat, Gujarat, India
Competitive Salary
Closing date
Jun 14, 2024

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Job Role
Contract Type
Full Time

  • Develop new leads from new / existing accounts, coordinate kick off meetings, review customer requirements, identify Airtel Business capabilities for designing resolutions, ensuring preparation of RFS and project take-off.

  • Ensure Account Coverage and Account Management with select industry clients and improve the revenues from accounts and manage the overall profitability for an account.

  • Develop Enterprise Account based strategy i.e. understanding the existing telecom solutions and proposing solutions to maximize share of business

  • Understand the business, market needs and the competitive environment of the client

  • Define customer impacting KPIs, review and monitor processes and continuously improve customer support processes and manage the customer retention through churn control and effective rate control

  • Ensure adherence to SLA, project delivery and collections and have a keen eye towards customer satisfaction.

  • Help move the account over the continuum and get certification from the customer.

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