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Associate Director- Global Mobility (GMS)

Employer
KPMG
Location
Bangalore Bangalore Karnataka, Karnataka, India
Salary
Competitive Salary
Closing date
Jun 16, 2024

View more

Job Role
Director/Board
Sector
Finance
Contract Type
Permanent
Hours
Full Time


Job Title:
Associate Director

Function: GMS PMO



Location:
Bangalore

KPMG Global Services successfully partners with member firms to effectively:
  • Enhance speed to market and capacity to deliver seamless client operations
  • Develop differentiated market offerings
  • Build a scalable client-delivery model that rapidly adapts to their evolving needs
  • Harness a multi-talented resource pool
  • Standardize and harness global capabilities and methodologies
  • Drive greater efficiency and lower costs

PMO Team:

This position will be a part of the Project Management Office (PMO) team . The PMO team works with its clients on a broad range of business issues across Financial Management, Business Effectiveness, People and Change, Operational Strategy and Technology.

The opportunity provides you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximize their return on the overall investment in human capital.

Our team helps companies streamline and effectively manage their international assignment program in a cost-efficient manner. You'll assist our team with international assignee management, Human Resources, payroll, finance, and accounting in addition to mobility policy, process, and governance consulting.

Roles &

Responsibilities:


This individual will be a part of the offshore delivery PMO team and work with onshore engagement teams on GMS PMO programmes supporting clients across the globe.

GMS responsibilities will include:
  • GMS (Global Mobility Services) team in KPMG is responsible for providing key operational support to tax which KPMG provides to its multinational Clients.
  • GMS offers the ease of managing client (also referred to as engagements within KPMG) in the following manner:
  • Providing operations management support on complex regulatory affairs across multiple jurisdiction
  • Managing the end-to-end engagement lifecycle management process and reporting standards
  • Providing project management support and controlling the cost of managing the compliance across various regions/ countries.
  • Responsible for ensuring smooth delivery as per agreed SLA's
  • Monitor engagement status, issues and potential risks that can impact engagement.
  • Understand processes and dependencies in meeting obligations of the filings in countries.
  • Provide engagement status on a periodic basis highlighting risks and issues and achievements.
  • Identify service delivery and process gaps which can be fixed to improve service delivery.
  • Handle a portfolio of clients and manage a team with AMs, consultants, and associates.
  • Monitor and flag engagement and people issue to local and engagement leadership.
  • Act as the SPOC for the respective client teams and escalations point of contact.
  • Work with Global Engagement Managers and Coordinators to ensure engagements are managed effectively and efficiently.
  • Responsible for the customer satisfaction scores of the portfolio by managing service delivery expectations of clients.
  • Identify training gaps for self and team and work with leadership to bridge gaps.
  • Network with offshore teams to create and maintain good relationship.
  • Work with the Offshore, Onshore and end client stakeholders / leadership to understand expectations on the client services / projects to be transitioned
  • Estimate the budgets, resource requirement and risks associated with the process transition more accurately
  • Provide assistance to Engagement Leads and team members on transition, ensure all deliverables are completed according to the agreed (comprehensive, realistic and effective) transition plans
  • Monitoring and assessing the value delivered to the client throughout the project life cycle ensuring PMO planning tools and methodologies are utilized
  • Supporting multiple workstreams to create a centralized PMO organization.
  • Developing and maintaining the programme management plan, integrated master schedule, weekly and monthly reporting and financial management
  • Developing programme briefings
  • Implementing Lessons Learned analysis
  • Attend client meetings and facilitate discussions via seeking and sharing perspectives
  • Build and maintain strong working relationships with client
  • Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management
  • Support in delivery of training related to project management
  • Contribute to business development and proposal development with minimal guidance.
  • Support in identify possible opportunities that can add value to the business and share them with senior team members
  • Use analytical skills to identify business issues and needs
  • Support in designing PMO handbook/processes, and conducting the PMO maturity assessment
  • Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations
  • Partake in review on completion of projects to identify lessons learnt and enhance future quality
  • Managing programme communication, project meetings and outreach to programme teams
  • Identifying, recommending and implementing the appropriate tools, methods and templates that are required within the centralized PMO organization
  • Work on several client accounts/ engagements, where they will be involved in delivering all services management aspects of multi -national engagement.
  • Lead resource planning and utilization activities to ensure the right resources are matched to implementation scope
  • Lead strategic efforts aimed at achieving organizational & business critical goals & initiatives
  • Build optimal growth capacity in collaboration with Onshore service line leaders and business partners
  • Be a lead to the business by providing high growth solutions and market intelligence
  • Bring subject matter expertise and thought leadership on new trend, technology and for future readiness
  • Recognize future looking opportunities and readiness of human resources
  • Enable organic growth in the team through coaching and mentoring
  • Build relation with enabling functions to serve as one KGS entity
  • Clients:
  • Support in executing engagements and may lead a stream within an engagement. This include pre-engagement work, project planning, develop deliverables, client reports and presentations with minimal guidance.
  • Attend client meetings and facilitate discussions via seeking and sharing perspectives.
  • Build and maintain strong working relationships with client.
  • Design KPIs and demonstrate the strategy expertise like Balanced Scorecard and performance management
  • Support in delivery of training related to the core GMS PMO area
  • Contribute to business development and proposal development with minimal guidance.
  • Support in identify possible opportunities that can add value to the business and share them with senior team members.
  • Use analytical skills to identify business issues and needs.
  • Ensure knowledge and work-related files are uploaded in the system to enable access and use by others within the firm.
  • Effectively deliver work and project on-time, on-budget within the scope that meets or exceeds client's expectations
  • Help in reviewing the work of less experienced members of the Engagement/Project team.
  • Partake in review on completion of projects to identify lessons learnt and enhance future quality.
  • Work collaboratively and assist with anything that needs to be done.

Quality:
  • Executes work to a level that meets member firm's Quality standards
  • Ownership to maintain high NPS score for the team
  • Communicate any risk and issues early to Leaders
  • Ensure to adhere to Quality and risks policies and process

People Development:
  • Support in guiding and coaching other team members and sharing knowledge with colleagues
  • Provide support to junior employees/new starters, help them in learning new skills and provide regular feedback to encourage ongoing learning
  • Meet deadlines throughout Performance Management cycle; including goal-setting and seeking feedback
  • Plan yearly recruitment and training needs for the team
  • Complete professional qualification and technical training within required timescale

The Individual & Expected Skills:
  • 16- 18 years of work experience in project management in a leading professional services firm (e.g. international consulting firm, Big 4, IT Enabled Services Industry) or existing PMO captive
  • Project Management/ Programme Management/ PMO experience for large transformation engagements for Global Clients
  • Experience in managing large scale PMO teams
  • Exceptional PM/PMO delivery track record
  • Understanding of offshore/onshore delivery model
  • Contributes in solution reviews and drives solution growth discussions
  • Understands and controls project financials, debtors and managing resources.
  • Collaborate across various in-house and cross teams and drive proposal discussions.
  • Gathers business understanding and finalize blueprints to deliver the project.
  • Strong presentation skills and decent executive presence and must have the ability to build innovative solutions.
  • Willingness to travel across locations for sales, pre-sales & delivery.
  • Guides the team throughout delivery and enables them to deal better with the clients w.r.t. managing conflicts, escalations and reviews end-to-end project deliverables.
  • Good people management skills and strong domain experience is a must-have.
  • PMO experience with competency across most of the project management knowledge areas, including Project planning, Governance, Reporting, Risk Management etc
  • Ability to handle routine tasks with directions and is ready for roles on complex, challenging assignments
  • Effective communication skills, both verbal and written in order to interact effectively with stakeholders around the globe
  • Be confident interacting and building relationships at the most senior levels
  • Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights
  • Excellent attention to detail and focus on quality of delivery
  • Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently
  • Language skills: English (proficient). Other global language capabilities will be an added advantage
  • Proficient in Microsoft Project, PowerPoint and Excel, PPM tools
  • Ability to work effectively in a virtual environment, be flexible in their approach and open to work in UK shift times if required
  • Experience of working in multi geography engagements
  • Bachelors or master's degree, Engineering or Business Management.
  • Understanding of Tax Return preparation life cycle
  • Experience in client billing & invoicing.
  • Experience in working in a multi-cultural and team environment.
  • PMP or similar project management certification is preferrable.
  • Proficiency with MS office, Advanced Excel, Power BI, Tableau is desirable.

Qualification:
  • Post graduate degree from a reputed institute

#KGS

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