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Head of Business Intelligence

North Johannesburg JHB - Northern Suburbs, Gauteng Johannesburg, South Africa
Closing date
Jul 13, 2024

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Job Role
Contract Type
Full Time
The Head of Business Intelligence plays a key role in ensuring that the company is, at all times, fully apprised of the external risks that could impact the underwriting profit and solvency of the business.

The Head of Business Intelligence is responsible for all business intelligence activities within the company. Duties and Responsibilities
Operational Delivery:Underwriting risk profile intelligence
  • Identify, track and report on the key risks affecting company's underwriting risk profile.
  • Lead team and/or work with suitable industry experts (such as consultants, academics, NGOs, international counterparts, etc.) to perform research and analysis to identify economic, political, socio-economic, legal and other risk metrics.
  • Maintain a database of events that may/do give rise to claims under Company's defined perils. This includes working with other departments (such as underwriting and claims) as well as suitable external parties (e.g. SAPS, NGO's, social media companies) to develop intelligence to identify and profile events.
Probable Maximum Loss (PML) studies
  • Develop, maintain and manage company's PML studies in conjunction with appointed consultant.
  • Work with suitable industry experts (such as consultants, academics, NGOs, international counterparts, etc.) to perform PML studies for the purpose of company's reinsurance and capital optimization strategies.
  • Provide a report on the PML study use by internal (actuarial, underwriting, reinsurance, etc.) and external stakeholders (reinsurance broker, reinsurers, regulator, etc.)
Risk Mitigation
  • Work with stakeholders in companies, including Underwriting, Claims and SMD, to identify “hot-spots” for company's underwriting risk exposure and to develop practical risk mitigation strategies to reduce the incidence of loss events and/or minimize severity from loss events.
  • Examples include the identification of high-risk transit routes along the SA road network; locations within the country that consistently “flare up” following specified events (e.g. local government elections, university/school registration, etc.).
Risk Analytics
  • Assist the broader business with reports and analytics, as may be required from time to time.
  • Examples may include the development of models to validate claims against a register of potential loss events, identification of multi-claimants, fraud analytics, etc.
  • Responsible for root cause analysis in the case of catastrophe events.
  • Be a thought leader on areas of National Interest, particularly those areas that are uninsured.
  • Doing scientific research in communities in South Africa to better understand the triggers of perils covered by company.
  • Work closely with NGOs, other research institutions and international counterparts.
Data Collection and Management
  • Work closely with IT and BCT to ensure that suitable technological and data management solutions are in place to support company's current and future data and analytics needs.
  • Support actuarial and underwriting department with technical pricing, product developments and product enhancements, as required.
  • Support the integrated reporting cycle on an annual basis
Business focused collaboration:
  • Contribute to the successful achievement of company's vision, strategy and business plan, by assisting with the resolution of problems that pose a threat to the Company of not achieving its vision, strategy and business plan.
  • Responsible for considering key risks and broad based solutions for a number of key projects / issues within company.
Strategic Involvement:
  • Contribute to the creation the company's long term strategy and short term business plan.
  • Shaping company's risk culture by ‘setting the tone from the top' not only through words but actions and reinforcing commitment.
People Focus:
  • Managing own career by being accountable for one's behavior, performance and development.
  • Managing individual and team performance to achieve individual and organization goals and objectives.
  • Developing a skilled team capable of assisting company with the achievement of its objectives.
Minimum Qualifications:
Master's degree (focus on risk management preferable)
Minimum Experience:
Minimum of 8 years' experience with 5 years' experience in a similar position

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