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Country Manager, Senior Manager - Johannesburg, South Africa

Western Union
Johannesburg Johannesburg Gauteng, South Africa
Closing date
Jun 14, 2024

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Job Role
Contract Type
Full Time
Are you ready to play a pivotal role in driving growth, strategy, and success across our business in Eastern Africa region? Do you have a passion for innovation, leadership and significant experience in the banking and payments space? If so, why not consider joining Western Union as Country Manager.
Western Union powers your pursuit.
In this critical position, you will drive growth and provide overall supervision and strategic leadership of the Eastern Africa region (effectively managing Uganda, Mauritius, Seychelles, Madagascar, Comoros). Using your strong business acumen, you take full ownership of the following:
Role Responsibilities:
- Manage agent accounts to maximize profitability within the Eastern Africa region
- Identify and recommend new business opportunities, pricing strategies, and sales targets
- Achieve revenue and transaction targets through effective customer support, operations, sales, and marketing plans
- Negotiate contracts with agents within specified limits
- Provide leadership across various functions in assigned geography
Role Requirements:
- 5+ years of client-facing sales experience in multicultural settings
- Solid knowledge of global payments and money movement ecosystems in Eastern Africa
- Bachelor's degree in business administration or marketing
- Ability to work independently and make sound decisions
- Strong interpersonal skills for negotiation and communication
- Fluency in English
- Proficiency in French is preferred
- Willingness for potential business travel within the region
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your South Africa specific benefits include:
- 21 days annual leave - plus public holidays
- Comprehensive life & medical cover.
- Pension plan
Our Hybrid Work Model (Hybrid)
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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