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Credit Controller

Employer
Workwell
Location
Otley, Ipswich, United Kingdom
Salary
Competitive Salary
Closing date
Jun 19, 2024

View more

Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Stipulations before applying:
  • You must be UK based
  • You must have recourse to public funds to access our training options
  • You must be willing to travel to Leeds or Hertfordshire when requested
  • You must read the job description and answer all the screening questions

Workwell Outsourcing provides funding and back-office services to recruitment agencies. Due to expansion, we require 2 credit controllers to work on a new client account. The successful candidates will join our existing credit control team in our new office in Otley. A minimum of 1 year Credit Control experience is essential.

The role can be hybrid or remote, depending on where you are based. (If remote you are required to come to Leeds for 1 weeks training, and attend monthly meetings at either our Leeds or Watford office.

Main Responsibilities

• Working with a new client, you will collect monies due on the accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits not unduly affected.

• More importantly you will understand your impact on the business, a well-managed credit accounts enables our client to work efficiently.

• Not content to be average, you will be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.

Credit Controller Requirements:

• As an experienced Credit Controller it is your exceptional customer service, communication and the ability to build relationships that will give you the edge in this role.

• We would be really interested to speak with you if you love a challenge, have excellent attention to detail and are able to easily prioritise every opportunity.

• You should have experience of resolving queries quickly and taking ownership to deliver the highest customer experience.

• Workwell Outsourcing are proud to be an growing company and we are committed to the highest standards of ethical and environmental performance.

Skills, knowledge, and experience required

• Team Player

• Ability to build inter-departmental relationships

• Multi-tasker

• Good communication skills -written and verbal

• Ability to prioritise

• Ability to demonstrate initiative

• Confident and professional telephone manner

• Pro-active approach

• Previous customer service experience

• Keen Interest In Finance/ Credit Control (if you have no experience but want an opportunity to train to become a Credit Controller)

Hours and environment: Full time, you’ll work 37.50 hours per week, Monday to Friday.

Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00

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