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head of credit card collection

Bangalore Bengaluru Karnataka, Karnataka, India
10 - 20 lacs/annum
Closing date
Jun 15, 2024

View more

Job Role
Credit Control
Contract Type
Full Time
Responsibilities & Qualification:

• Should have managed a regional or pan-India team in credit card collections.

• Strong people management skills and ability to motivate a team across multiple


• Must have strong relationships with collection agencies across the country and be

able to drive their performance.

• Ability to set targets and ensure goal orientation among the team members.

• Must have a basic understanding of underwriting policies that work and don’t work

for unsecured lending.

• Sound knowledge of how to read credit bureau reports / data and credit bureau

processes. Must be able to suggest ways to leverage credit bureau data for

improving underwriting and collections.

• Familiarity with collection systems for collection of dues from delinquent borrowers.

Experience in implementing a collection system would be preferable.

• Should be data driven and comfortable with numbers; should be comfortable with typical

credit risk portfolio reports.

• Familiarity with incentive plans for collectors/collection agencies including their


•Should be ethical and act with integrity to ensure there is no reputational risk to

the organization.

• Must have sound knowledge about all rules and regulation (particularly those

relating to credit card collections) and ensure compliance with these across

the risk organization.

Skills:- credit cards

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