Skip to main content

This job has expired

Bilingual Accounts Receivable Analyst

Employer
Total Quality Logistics
Location
San Antonio, Texas, United States
Closing date
May 27, 2024

View more

Job Role
Accounts Receivable
Sector
Finance
Contract Type
Permanent
Hours
Full Time
About the role:

As an Accounts Receivable Analyst for TQL, you will be responsible for researching and analyzing customer accounts to understand and resolve Accounts Receivable (AR) issues. You will work as a partner with our customers and sales teams to identify root cause for chronic and singular payment issues. You will provide appropriate steps to resolve billing disputes and maintain a high level of communication with all parties throughout the collections process.

What's in it for you:
  • $45,000 - $58,000 base salary + and benefits package
  • Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match.
  • Advancement opportunities within a robust Accounting and Finance team
  • Up to $5,000/year in tuition reimbursement
  • We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)

What you'll be doing:
  • Manage and report on a portfolio of customer accounts.
  • Understand TQL's billing process and provide guidance to customers and sales representatives to help avoid payment issues.
  • Conduct detailed account research to resolve billing disputes, while documenting and communicating reasons for payment discrepancies.
  • Maintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for information.
  • Keeping detailed notes, creating reminders, and annotating follow-up within the financial resolution software
  • Deliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategies.
  • Escalating accounts to your supervisor/manager when appropriate

What you need:
  • Fluent in Spanish and English
  • 5+ years' experience in billing, accounting and/or finance with higher education, bachelors, associates, some college, certificate preferred but not required.
  • Strong independent decision-making skills with the ability and confidence to effectively communicate your decisions to management.
  • Exceptional communication, collaboration, and interpersonal skills
  • Critical thinking and problem-solving skills with a focus on customer service.
  • Conflict resolution experience, the ability to work with valued customers while maintaining a professional demeanor

Where you'll be: 6010 Exchange Parkway San Antonio, TX 78238

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert