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Billing Specialist

Early Warning Services, LLC
Scottsdale, Arizona, United States
Closing date
May 24, 2024

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Job Role
Credit Control
Contract Type
Full Time
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Overall Purpose

This position supports the accurate preparation, delivery, processing and payment application of bills to customers. Provides excellent customer service. Works with team to maintain updated and an accurate billing system.

Essential Functions

* Prepares the monthly invoices; includes adjustments as appropriate, contact changes, manual billing updates (tokens, users, etc.), printing and mailing to the Customers

* Prepares daily receivables deposits, applies the payments to the Customers' accounts.

* Researches and processes Customers questions regarding invoice payment, billing issues and/or discrepancies.
* Processes changes in information system to support accurate and efficient billing process and financial close.
* Performs collections on past due accounts receivables.
* Processes customer refunds to be submitted to A/P.
* Works with the Customer Implementations and Support department to resolve credit/billing issues and to establish new Customers.
* Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Minimum Qualifications

* Minimum one to two years professional accounts receivables or accounting experience
* Ability to apply general mathematical concepts and to calculate figures and amounts such as discounts, interest and percentages.
* Ability to organize, manage and control workflow.
* Demonstrated intermediate proficiency in Microsoft Excel; working knowledge of Microsoft Word, and Internet research. Microsoft Dynamics knowledge a plus.
* Strong written, verbal and interpersonal skills.
* Detail oriented..

Preferred Qualifications

* Additional related education and/or experience preferred with Microsoft Dynamics & Aria knowledge a plus

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

* Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
* 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
* Paid Time Off - Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
* 12 weeks of Paid Parental Leave
* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

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