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Executive Key Accounts

Ahmedabad Ahmedabad Gujarat, Gujarat, India
Competitive Salary
Closing date
May 26, 2024

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Job Role
Contract Type
Full Time
Roles and

* As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned.* Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention.* Use a consultative approach to help clients grow their business using Petpooja products and services.* Ensure timely renewals of products & services.* Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products.* Collaborate with Internal Teams to ensure top-notch service and support.* Give market insights/feedback of the product to the Tech team to enhance the product offerings.* Generate referral leads from your existing portfolio of clients.* Requires exceptional presentation & people skills to navigate different customer challenges.
Qualification and Skills:* Ability to plan, manage and report on business metrics* 1-3 years of experience in sales/ account management/ customer success roles* Good at time management and is adaptive* Problem-solving approach* Client Management(,freshersworld)

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