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Credit Controller

East Johannesburg JHB - Eastern Suburbs, Gauteng Johannesburg, South Africa
Closing date
Jun 7, 2024

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Job Role
Credit Control
Contract Type
Full Time
FMCG concern, based in the East of Johannesburg, is looking for a Credit Controller to join their team for 6 months. Experience with Syspro is advantageous. Ability to work on high volumes essential. The perfect candidate would be young and energetic. This is a CONTRACT position and requires candidates to be IMMEDIATELY AVAILABLE. Qualifications:
  • Minimum Matric, but tertiary qualification or similar would be preferred
  • Computer literate: Syspro and MS Office (Excel, Word)
  • Min 3-5 years' working experience in a similar role.
  • Chain store/ FMCG and franchise experience ESSENTIAL
  • Customer service experience.
  • Must be able to deal with high volumes on a daily basis.
  • Must be able to cope in a stressful environment.
  • Must have experience in dealing with price queries.
Duties/ Responsibilities:

Ensure that the following is done on a daily basis:
  • Upload and approval for suspense release
  • Ensuring new accounts are loaded, accompanied by the required paperwork
  • Masterfile maintenance
  • Maintaining various customer portals by ensuring correct paperwork is uploaded (invoices and statements)
  • Manage credit control limits, terms and insured values
  • Monitor "no terms" accounts, follow up and report any non-compliance.
  • Credit management and set collection targets.
  • Review age analysis and manage problematic accounts.
  • Facilitate sending of statements and collection progression.
  • Credit application approvals.
  • Oversee insurance claims and understand all aspects and compliance with insurance company's policies and procedures.
  • Credit guarantee submissions to be done timeously to ensure targets are achieved on Domestic and Export policy.
  • Monitor default debtors.
  • Monthly reporting and resolving queries.
  • Meet with Sales Representatives on a weekly basis to highlight concerns on their respective Age Analysis, to assist with resolving queries on certain customers.
  • Liaise with Branch Manager on a monthly basis to review the Age Analysis and highlight problematic accounts and concerns.
  • Complete ISA's for all Equipment deals.
  • Filing
  • Establish and maintain good relationships with customers and their accounting staff relating to payment of monies owing to us.
  • Investigation and resolution of queries.
  • Various other ad hoc projects that may be required from time to time
Desired qualities:
  • Excellent communication skills - both verbal and written
  • Solutions-driven, solid and dependable team player
  • Adherence to strict deadlines
  • Good time management skills and able to work to multiple deadlines concurrently
  • Capacity to manage and maintain customer relationships
  • High energy levels
  • Disciplined and presentable
  • Ability to work independently and be part of a team
  • After hour work will be required from time to time

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