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Senior Analyst - Employee Experience - Payroll team

Bangalore Bangalore Karnataka, Karnataka, India
Competitive Salary
Closing date
May 24, 2024

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Job Role
Contract Type
Full Time
Job Description :
Diageo Global Business Operations is a multi-functional global shared services function established to liberate and equip markets to deliver the Diageo Performance Ambition. This is achieved through:
-* *The delivery of world class end to end process execution
-* *Generating performance enhancing insights from data
-* *Providing CPG leading digital capabilities and solutions
All underpinned by secure and stable operations and putting customers and consumers at the heart of everything we do.
The Payroll Operations Team within the Employee Experience Tower contributed to the delivery of payroll for Diageo across Europe & Africa; constantly liaising with 3rd party Service Providers.
The team works within an uncompromising pay cycle time frame, providing a consistently reliable and accurate service within a dynamic environment from both ongoing legislative and Policy changes.
a) Financial -
The role will be responsible to ensure timely and accurate payments made to all Diageo Employees in scope
b) Market Complexity **-
Liaising with employees across the business and multiple countries
Partnering with outsourced payroll provider on all the above payrolls. Complexity - Answering tax queries, maternity and other LOA questions, calculating advances, collating overtime and following monthly checklists and calendars to ensure all data processed accurately and within agreed timeframes. Completing in a compliant manner following our GBP Payroll controls.
High degree of technical knowledge required on multi country payrolls
c) Relationships* *-
Liaising and building relationships with Diageo internal teams both upstream and downstream, specifically market HR, technical and finance functions, work towards simplifying the ways of working
Build and maintain excellent relationship with concerned payroll provider
Support and coach team members on the payroll technical queries
Purpose of Role
To provide a professional and high-quality payroll administration service which enables payments to our employees accurately and on time.
To be able to provide technical expertise to a higher degree on the local market nuances so that we can meet the obligations agreed
Individuals must work in a compliant manner and ensure all checklists, calendars, variance reporting, KPI's and journals are completed on time and accurately to ensure we meet our internal and external facing compliance controls.
Roles and Responsibilities
Validate the payrolls inputs (from business teams) and outputs (from the vendors) and administer** accurate and timely payrolls for the countries assigned
Prepare detailed variance analysis for quality analysis
Interaction and relationship management with the payroll service providers of the countries assigned
A quality mindset, eye for detail in delivering the payrolls in line with the compliance requirements and service at the heart of everything we do
Ensure all employee queries are answered in time, co-ordinating with vendors
Complete tasks in a compliant manner ensuring adherence to Data Privacy and Compliance principles.
Handle payroll audit (internal & external) for the region
Manage the payment setup for markets assigned
Provide root cause analysis on the issues identified and ensure that the team members are made aware of the issues
Collaborate with the wider GBO/Market teams to provide solutions to issues identified
Standardize , help document, challenge status quo and repeat the cycle
Familiar with Payroll year end activities
Ability to adapt to changes, if required by business
Should be flexible to accommodate time based on region supporting
Attention to minute details and good thought process
Responsible for payment setup for all vendors and reconciliations
Responsible for CARM control execution for the assigned markets
Be available for any data collation as part of the annual activities and audit support activities
Play a pivotal role in supporting finance team to close any finance reconciliation issues.
All queries from employees and other key stakeholders are resolved satisfactorily within agreed timelines
Maintain technical knowledge of Statutory payments and deductions
Qualifications and Experience Required
3-5 years of Experience in Payroll Processing for a particular region
Bachelor's degree in Accounting/Business Administration or equivalent from an accredited university
Excellent communication skills with the ability to work across geographies and cultures
Ability to quickly understand and apply market legislation affecting payroll and statutory reporting.
MS Office expertise
Good at MS Office tools
Working knowledge on ServiceNow ticketing system
Ability to understand complex payroll environments and uncover issues, process problems
Comfortable talking with internal & external teams and building links
Ability to work in a fast paced, changing environment while still providing quality services
Strong high-reaching personality, self-motivated and self-managing
Strong written and verbal communication, as wells as time management skills
Strong team orientation and ability to build cross-functional relationships
Be able to take the lead in making improvements and resolving issues
Experience in responding to vendor & employee queries through email or ticketing system
Ability to handle multiple countries with strong prioritization skills
Ability to make sophisticated situations simple and facilitate clear, fact-based decision making
Worker Type :


Bangalore Karle Town SEZ
Additional Locations :
Job Posting Start Date :
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

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