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Collection Process | Client CRED | Tele Collection

Career Kendra
Gurgaon Gurgaon Haryana, Haryana, India
18000 - 25000 INR per month
Closing date
May 24, 2024

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Job Role
Contract Type
Full Time
Company Overview

Career Kendra is a staffing company specializing in all types of IT & Non-IT recruitments. Our mission is to deliver quality candidates to our clients, rather than just providing quantity. With a team of 11-50 employees, we are committed to providing excellent staffing solutions to companies across various industries.

Job Overview

We are hiring for the role of Tele Collection Executive Process at Career Kendra. This is a full-time position based in Gurgaon, Haryana, India. As a Collection Process, you will be responsible for contacting individuals and businesses to collect outstanding debts. This role is suitable for freshers with less than 1 year of experience.

Qualifications and Skills

  • Excellent communication and negotiation skills
  • Ability to handle difficult conversations with professionalism and empathy
  • Strong problem-solving and decision-making abilities
  • Attention to detail and accuracy in record-keeping
  • Proficiency in using collection software and other relevant tools
  • Ability to work independently and as part of a team
  • Target-oriented mindset and ability to meet deadlines

Roles and Responsibilities

  • Contact individuals and businesses to collect outstanding debts
  • Negotiate payment arrangements and set up repayment plans
  • Provide information regarding overdue accounts and payment options
  • Handle customer inquiries and resolve any issues or disputes
  • Maintain accurate and up-to-date records of all collections activities
  • Meet monthly collection targets and goals
  • Prepare reports and documents related to collections activities

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