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Customer ServiceCustomer ServiceN.A. - PCG CS

Employer
Kotak Securities
Location
Ahmedabad Ahmedabad Gujarat, Gujarat, India
Salary
Competitive Salary
Closing date
May 20, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
.Manage a team for client servicing of HNI and Ultra-HNI clients.

.Understandclient's requirements and accordingly provideservices

.Strategize engagement plans for inactive customers and activate their accounts

.Ensure that customers trade actively after opening the trading account

.Maintaining & keeping track of data, remindingclientsabout activities they need to do, office / operations related work, processing of data received byclients

.interfacing with operations team

.Have a customer-centric approach and ensure that customers areserviced well

.Will be responsible for end to end ownership of the process.

.Proactive updation to all parties.

.Graduate with 3-4 yrs. of similar experience

.Team handling experience is a must.

.Excellent Communication Skill

.Should possess strong networking & relationship building skills.

Experience: 0.00-0.00 Years

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