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Account Manager

Employer
Barbour Ehs
Location
London, United Kingdom
Salary
Competitive Salary
Closing date
May 16, 2024

View more

Job Role
Manager
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Account Manager

Barbour EHS



Location:
Remote with occasional travel to London or Newcastle for training & meetings



Salary:
Up to £30,000 + Commission

Job Type: Full Time

About Us

Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.

We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.

About the role

Join our dynamic Customer Care team! We're seeking an accomplished Account Manager at Barbour EHS to champion our customers and maximize their service experience.

Key Duties:

Manage a wide variety of accounts and be their first point of contact
Achieve your targeted renewal rate
Support your customers by providing training on how to use the service, supporting them with tasks, troubleshooting any issues and answering their queries
Keep in regular contact with your customers to help you monitor changes in their business or usage so you can respond accordingly and support them best
Offer and sell additional modules - whether to the current subscriber, or to other sites or divisions within their business
What you will need:

Essential

You will be an experienced account manager with a proven sales track record and a strong understanding of the sales process
Experienced in managing accounts remotely by Teams calls, including training and selling
Exceptional questioning technique to ensure you understand your client’s needs so you can best advise and support on our products
Working on your own initiative
Self-motivated and driven
A good team player working within an established and successful team
Excellent organisational skills, good IT skills and a good understanding of using Microsoft Office
Experience using a CRM system
Able to work under pressure and meet deadlines
Desired

A good understanding of solution selling and/or a background in information sales
Previous experience using Salesforce
Why join us?

People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.

Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

Benefits:

25 days annual leave plus bank holidays
Contributory pension scheme
Voluntary private medical
Simply health care plan
Gym and retail discounts
Cycle to work scheme
Quarterly charity days
Religious holiday swap
Car maintenance scheme
Employee assistance programme
Life learning - online learning materials
Support with professional membership costs

INDLS

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