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Employee Benefits Consultant

Employer
Reed
Location
Bury St. Edmunds, Suffolk, United Kingdom
Salary
Competitive Salary
Closing date
May 21, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Reed Financial Services are pleased to be representing an award-winning Financial Planning and Wealth Management firm. They seek to add a Consultant Support to their growing team on a salary paying up to £35k per annum. This role will involve undertaking a lead support role to the Employee Benefits Consultants and Directors to ensure clients receive a consistent high level of service and support.

Key

Responsibilities:

  • Ensure a clear audit trail is maintained for all client records
  • Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies as required
  • Provide administrative support for new, existing and complex schemes
  • Manage Auto-Enrolment compliance for all pension schemes
  • Manage annual renewal and market reviews for all existing group risk schemes
  • Prioritise and process claims and keep client and consultant up to date with progress
  • Ensure bespoke compliance documents are accurate and up to date
  • Process monthly payments, ensuring that the contributions are correct
  • Organise and prepare for client governance and pre-renewal meetings
  • Complete follow-up actions from client meetings in line with instructions from consultant, liaising with both client, insurer and pension provider as required
  • Check and issue policy documentation
  • Assist clients with the implementation of Employee Assistance programmes
  • Prepare Employee Announcement Letters for new and existing schemes
  • Draft proposition documents, reports and presentations for consultants
  • Ensure IO is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Employment Benefit Consultant/Director
  • Liaise with consultants and clients to ensure all contractual obligations are fulfilled
  • Undertake project activity to ensure the efficient running of the office e.g. streamlining processes and documents, create framework for checking work, ensure templates/documents are correct and in the right place, workflow management.
  • Maintain and update my talent development record, via their company App, ensuring my objectives are up to date and impact of any training is recorded

Essential Experience:
  • R01 Regulation and Ethics and GR1 Group Risk Qualifications
  • Good understanding of systems and processes for EB
  • Providing accurate and timely administration support
  • Mandatory compliance training group
  • Knowledge of pensions, group risk and healthcare, group pensions administration, automatic enrolment duties, group life, group income protection and group critical illness schemes and employee assistance programmes
  • Business protection
  • Insurer offers
  • Pension provider systems
  • Attention to detail/accuracy
  • Computer literate and data management
  • Analytical
  • Good organisation and prioritisation skills
  • Ability to build and maintain relationships
  • Communication - written and verbal
  • Ability to follow rules and procedures
  • Trust and integrity

Desirable:
  • R04 Pension and Retirement Planning Qualifications
  • Progressing towards the Diploma in insurance
  • Development of others
  • Knowledge of products and services advise on
  • IO
  • Commercial awareness

KPI’s:
  • Accurate and timely information provided
  • IO and Corporate Spreadsheet accurate and up to date
  • Building client relationships
  • Client satisfaction and zero complaints
  • Positive feedback from colleagues
  • Adherence to procedures
  • Task management (diary)

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