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Temporary Accommodation Income Officer

Employer
JOB SWITCH LTD
Location
London, United Kingdom
Salary
Competitive Salary
Closing date
May 17, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
To provide an effective people focused income collection service to maximise income and minimise rent arrears of Lewisham Council residents.

• Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies.

• Engage proactively with residents, over the phone, visiting them at home or conducting office interviews.

• Support residents to maximise their income by providing advice and assistance to ensure they are not financially excluded.

• Represent Lewisham Council in possession proceedings at County Courts.

• Keep accurate records in relation to arrears recovery action, complete documentation for legal cases and prepare reports to progress arrears cases in line with relevant Lewisham Council policies and procedures.

• Ensure all documentation and arrears actions are completed to timescales and are in line with the standards detailed in the income recovery policies and procedures.

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