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QA Associate-MSC

Industrial Complex Dundahera Gurugram, Haryana, 122016 Gurgaon, Gurgaon, India
Competitive Salary
Closing date
Apr 26, 2024

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Job Role
Contract Type
Full Time
Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at

As a QA Associate, you will work in a dedicated team supporting a global Quality Assurance (QA) framework. In this role you will be required to understand an operational process, identify inconsistencies based on understanding MIS policies and procedures, liaise with global stakeholders to investigate and remediate inconsistencies, provide a high level of service and track and report on activity.
Responsibilities Include:
• Source required documents to perform a QA review including outreach to internal customers if needed.
• Perform QA reviews based on a defined process and applying a solid understanding of regulatory/ compliance requirements.
• Well-developed ability/aptitude to perform QA reviews with a high level of accuracy; maintain capture rate of 99.5% or greater in identifying documentation inconsistencies
• Record observations in a comprehensive manner to facilitate hand offs and follow ups.
• Proactively liaise with Credit Rating Analysts and partner groups to investigate inconsistencies, discuss MIS policies, procedures and guidelines, and remediate inconsistencies prior to set deadlines.
• Develop subject matter expertise to facilitate educated decision-making and discussions when faced with an exceptional scenario not covered by the process steps
• Collaborate with local and regional team members to solve problems, build consensus on and make recommendations for a path forward when faced with an obstacle or new scenario.
• Actively liaise with team leaders and managers to discuss and resolve open questions and brainstorm ideas/opportunities to improve and strengthen the operating environment
• Build knowledge and understanding of the tactical tools and broader operating environment including the MIS Credit Rating Process and related Policies, Procedures and Guidelines
• Identify and proactively research issues, exceptions, and data discrepancies; escalate as needed and follow up to resolve
• Support the manager with developing and updating process documentation (e.g. guidelines, FAQ’s, manuals). Make recommendations for efficiency opportunities.

• Postgraduate in any stream with ~3 years of work experience, or graduate with minimum 4 years of work experience, with good academic record
• Prior experience in Quality Assurance profile and/or relevant internship experience a plus.
• Able to confidently follow a complex process and rapidly develop subject matter expertise without the need for continual quality checks on work.
• Excellent attention to detail and ability to complete transactional processes without concentration lapses
• Highly organized and efficient; able to complete multiple in-progress deliverables and move them forward
• Strong performer with aim to learn and grow with the organization
• Strong MS office skills, intermediate to advanced Excel skills and Power Point preferred
• Strong verbal and written communication skills; ability to confidently put across the view point without getting intimidated by seniority or role of the audience
• Solid presentation skills; capable of presenting points in concise and structured manner
• Willing to take ownership and pride in the process and the team’s deliverables, and motivated to provide a high level of service
• Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
• Strong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team member

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

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