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Business Analyst

Bangalore Bengaluru Karnataka, Karnataka, India
Competitive Salary
Closing date
Apr 24, 2024

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Job Role
Business Analyst
Contract Type
Full Time
About the job

Department Commercial Analytics

Are you passionate about leveraging data to drive business insights? Do you have experience in the pharmaceutical industry? We are looking for a talented Pharma Data Analyst to join our team in Finance Global Business Services (GBS) at Novo Nordisk. If you are ready to make an impact and contribute to the success of our organization, read on and apply today for a life-changing career.

About The Department

Finance Global Business Services (GBS), Bangalore was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning Analytics for Head Quarters at Denmark, Region Europe, North America, International Operations Global Service Centre Bangalore. Commercial Analytics is part of Finance GBS and was founded in June 2013 with the idea of establishing a team consisting of dedicated analytics professionals to provide the best-in-class analytical services and insights to the global organization. The main purpose of our existence is to provide superior service to our stakeholders consistently and add value to the processes in terms of standardization and efficiency.

The Position

As a Business Analyst at Novo Nordisk, you will have the opportunity to:

Complete ownership of the deliverables from end-to-end with a mind-set of continuous improvement and share recommendations with the manager stakeholders. Use strong quantitative and analytic abilities to integrate and analyse Pharma data, trends around campaign/marketing activities and generate customer insights. Also focus on Campaign Analytics. Presenting the business outcomes to stakeholders. Maintain up to date information on the latest economic trends in relevant markets. Collaborating closely with the Stakeholders to look at feedback, development opportunities Understanding customer needs and providing better customer experiences are essential in a more competitive market.

Multichannel Customer Engagement: Support establishment and enhancement customer relationships across all channels. Good understanding about the overview of organization strategy. Utilize customer data analytics to personalize customer interactions and build recommendation based upon insights. Develop a customer segmentation model to enable effective marketing across all channels and build recommendation based upon insights. Identify and leverage suitable digital platforms (like websites (HCP Portal), Emails, Social Media channels etc.) to grow customer relationships. Document, share best practices and insights to help advance the organization's digital platform.

Customer Segmentation Classification Perform the analysis to identity the customer base and its segment to rightly place the HCPs in the desired target list to enhance the business needs.

Parameter Setting Update parameter changes where relevant such as channel weights, product weights, components etc.

Addition and revision of parameters and components to channels on a periodic basis as per affiliate configuration instance.


To be successful in this role, we are looking for a candidate with the following qualifications:

Bachelors/Masters/Engineering Degree from a well-recognized institute. Good academic track record and grades.

5+ years of relevant experience in the Pharma industry, with consulting experience being a must.

Ability to translate business problems into efficient and effective analysis plans, execute the analysis, and prepare data.

Strong strategic and analytical capabilities, with experience in analyzing complex situations and synthesizing data to form a cohesive picture.

Excellent collaboration and communication skills, with the ability to work with various stakeholders.

Proficiency in Excel, Advanced Excel with a strong hold on VBA, Advanced Microsoft Office products, and BI tools.

Working-level knowledge of IQVIA databases and Power BI.

Knowledge of statistical tools, IMS, MIDAS datasets, Javelin systems, and Axtria Sales IQ is a plus.

Proven track record developing and executing various field force commercial effectiveness projects to achieve superior results, demonstrating data-driven thinking, customer orientation, and operational excellence.

Ability to collaborate and communicate with different stakeholders, primarily with customers, vendors, consultants and project teams. Consulting experience a plus.

Ability to support project with collaboration, data gathering, keeping the track of milestones etc.

Please use the below link for job application and quicker response.

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