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Human Capital Service Delivery Manager

Kamo Placement
Sandton Sandton, Gauteng North Johannesburg, South Africa
Closing date
May 7, 2024

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Job Role
Contract Type
Full Time
The role is responsible for the Human Capital operations team, payroll & Benefits as well as Facilities, and plays a critical role in ensuring that the teams are fully supported. JOB DESCRIPTION

  • Translate the company and Human Capital strategy into an implementable plan.
  • Provide input into Human Capital Strategy.
  • Monitoring and evaluation of the implementation of the strategy and procedures.
  • Effectively manage payroll and benefits.
  • Provide efficient service delivery to the business through business partnering.
  • Develop and track annual HC calendar.
  • Create and monitor HC budgets.
  • Monitoring of leave as per BCoE.
  • Timely and accurate payment of salaries and benefits.
  • Stay abreast of all labour legislation and evolving needs of the company and its employees.
  • Ensure that the team receives and leverages appropriate training.
  • Encourage teamwork and collaboration in the Division.
  • Partner with business stakeholders to design and monitor internal service-level agreements (SLAs).
  • Participate in technical initiatives to assist with improving HC and HC-aligned technology and business processes that will enhance the HC service delivery model.
  • From time-to-time work collaboratively with others on other ad hoc projects.
  • Carry out any other reasonable tasks.


  • Completed Degree in Human Resource Management or related field.
  • Advantageous: NQF Level 8 qualification in Human Resource Management or related field.
  • Minimum 3-5 years' experience as an HR Manager/ Business Partner.
  • 3-5 years in-depth payroll exposure
  • Operating at the level of a professionally qualified, experienced specialists and mid-management

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