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Senior Process Excellence Analyst

Auckland, NZ
Competitive Salary
Closing date
Apr 24, 2024

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Job Role
Contract Type
Full Time
Mō te tūranga - About the role

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things- whether they're buying a home, building a business or saving for things big or small.

The Senior Process Excellence (PX) Analyst is critical to making this happen. This role sits in our Process Excellence Centre of Excellence and will be responsible for supporting key strategic PX assignments so we can effectively deliver process management across the business. Other responsibilities of the role will include.
  • Actively support key PX initiatives through process documentation, process data identification and collection
  • Be a key contributor to the design and delivery of process excellence through the support of ANZ's business process management system (Signavio)
  • Provide critical support across the business to maintain and embed our process framework and methodologies into well-managed business practices
  • Identify, collect and collate process data that underpins critical process documentation for PX Assignments, and generate reporting capabilities to visualise and convert process models into insights
  • Collaborate with key stakeholders across the CoE and beyond to align our end to end process maps and frameworks

Role Location: Auckland or Wellington

Role Type: Permanent, Fulltime (X2 opportunities available)

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:
  • Significant experience working in a process excellence environment, including experience modelling, diagnosing, designing, mapping (BPMN) and mining.
  • Sound technical knowledge of process toolsets and tooling (Signavio)
  • Ability to strategically plan and execute, being able to clearly articulate process implications and design principles
  • Effective stakeholder management skills and an ability to engage and influence wide audiences
  • Detailed knowledge of process analytics and experience in facilitating process design and optimisation
  • Strong continuous improvement background and proven track record in business consulting or leading process improvement projects
  • Ability to work autonomously at pace and confidently engage and qualify with Process Owners

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit

Job Posting End Date

25/04/2024, 11.59pm, (Melbourne Australia)

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