Skip to main content

This job has expired

Senior Manager Business Management

Bangalore Bangalore Karnataka, Karnataka, India
Competitive Salary
Closing date
Apr 22, 2024

View more

Job Role
Contract Type
Full Time
Business: Wholesale

Open positions: 1

Role Title: Sr Business Manager, GSC's

Global Career Band: 4


Why join us?
  • Wholesale Transformation (WT) acts as the change leaders for the Commercial Banking (CMB) and Global Banking (GB) Businesses. The team leads the implementation of Global Strategic Programmes and are committed to innovate and partner with teams across the Bank to ensure Strategic Deliveries are completed on time, in budget and with benefits fully realized. The team aims to demonstrate that Transformation is a source of competitive advantage for HSBC.
  • This role will sit within the Business Management function of Wholesale Transformation, reporting into the WT India Lead. The successful candidate will drive key priorities of WT India.

Key Responsibilities of the role holder will include:


  • Develop and implement a comprehensive people strategy that aligns with the organization's goals and objectives, focusing on talent acquisition, development, retention, and succession planning.
  • Collaborate with cross-functional teams to define, track, and report on key performance indicators (KPIs) and objectives and key results (OKRs) for the organization, ensuring alignment with overall business goals.
  • Foster a strong sense of community within the organization by promoting employee engagement, collaboration, and communication through various initiatives, events, and programs.
  • Contribute to the development and execution of the WT India Vision, ensuring alignment with global strategies and objectives.
  • Oversee the effective allocation and utilization of resources, including workforce planning, talent management, and performance management, to ensure optimal productivity and efficiency.
  • Manage the WT India's financial resources, including budgeting, forecasting, and financial reporting, to ensure financial stability and growth.
  • Establish and maintain a Centre of Excellence within the organization, promoting best practices, continuous improvement, and innovation across all functions.

What you'll do:

Governance and Committee Memberships

Global Wholesale Transformation, Business Management team

Accountabilities for Business, Customers and Stakeholders

Accountable to the Head of Business Management, WT to deliver on core role


Primary customers are:
  • Global Wholesale Transformation teams
  • Other business areas and lines as appropriate
  • Group Functional Teams - e.g. Risk, Group Finance, IT
  • Operational support teams
  • Group & Regional teams

Other stakeholders on projects will include:
  • Other Transformation functions
  • Regulatory authorities
  • Other service delivery functions
  • Data service providers
  • Software, data and service vendors

Value Creation:
  • Building strong relationships to embed consensus and build a strong narrative that contributes to the overall objectives of the Global Wholesale Transformation team
  • Foster open and honest communication which anticipates team and stakeholder expectations

Operational Performance:
  • Contributing to relevant FRP as well as all agreed cost, quality and delivery commitments
  • Supporting a culture of high performance and achievement; removing barriers to successful change

Capability & People Development:
  • Promotes innovative approach when devising solutions
  • Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.
  • Give timely, honest and constructive feedback to others

Leadership & Teamwork
  • Promotor of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group's values and strategy;
  • Role modelling a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity
  • Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.


What you will need to succeed in the role:

  • Knowledge of banking and financial services, preferably with Wholesale Banking experience
  • Knowledge of Business Management best practices
  • Tooling solution experience, including but not limited to, Qliksense and Qlikview
  • Coding experience, including Python and SQL
  • Knowledge of HR People Insights and Clarity reporting
  • Exceptional analytical skillset: experience with managing and analyzing big data sets
  • Ability to present complex data into simplified and meaningful data outputs to enable decision making

  • 10 + years' experience in Business Management, Finance or Workforce Management role
  • Proven organisational skills and ability to quickly prioritise within a complex, fast paced environment with short deadlines
  • Proficient in financial management and reporting
  • Strong Microsoft Excel skils
  • Sound analytical skills with an ability to understand complex technical and business issues
  • Experience of working on a global scale (i.e. across timezone & geography and with remote teams)
  • Experience of management accounting and financial forecasting an advantage (not required)

  • Flexible and adaptable nature to manage a multi-faced role with changing priorities and assignments that are complex, unpredictable and time-sensitive
  • Critical thinker and is not afraid of challenging others' ideas
  • Collaborative nature, able to build effective relationships with multiple stakeholders and peers internally across multiple functions and business lines and effectively influence to achieve results
  • Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
  • Issued By HSBC Electronic Data Processing (India) Private LTD*


Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert