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Health and Employee Benefits Consultant

Marsh & McLennan Companies, Inc.
Glasgow, Scotland, United Kingdom
Competitive Salary
Closing date
Apr 25, 2024

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Job Role
Contract Type
Full Time
We currently have a fantastic opportunity for a talented individual with a background in the Employee Benefits industry, to join a high-performing team. Whilst previous experience would be ideal, we would also be willing to consider applications from candidates from a Financial Services Administration background looking to develop their career.

About MMB

Mercer Marsh Benefits ™ (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits.
MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

The role:
  • As a Health and Benefits Consultant, you will be responsible for managing and developing a portfolio of risk and healthcare clients.
  • You will be focused on ensuring the client feels supported at all times, providing advice and recommendations at renewal in line with the client’s requirements.
  • You also be expected to follow up on warm leads to promote the wider MMB proposition to maximise opportunities and achieve growth targets.
  • This is a client-focused telephone based and account management role.

What can you expect?
  • Working within a diverse, supportive and friendly team with the opportunity
  • To manage an existing portfolio of risk and healthcare clients, secure new clients and generate profitable income for MMB.
  • To develop and promote the total MMB proposition to maximise opportunities.
  • To promote and deliver high quality service and advice in line with internal quality procedures.

What you will be rewarded with?
  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

We will rely on you to:
  • Manage and develop an existing health and risk client portfolio
  • Secure new clients from warm leads in order to generate profitable income.
  • Act as the primary point of contact for the client to establish effective relationships.
  • Liaise with internal departments to ensure clients receive an excellent service throughout.

What you need to have:
  • Excellent communication skills, especially verbal/oral as this is a telephone-based role
  • Experience identifying business needs and aligning our products to provide strategic solutions for clients
  • Attention to detail and strong organisational skills
  • Self-driven and motivated
  • A desire to provide exceptional customer service

What makes you stand out:
  • Previous experience with group risk or healthcare or employee benefits products
  • Proven experience in a related employee benefits consulting or administrative role with an employee benefit practice
  • IF7 / GR1 qualified with experience in Healthcare/Risk insurance
  • Previous account management/development experience
  • Previous experience in following up sales leads successfully

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.

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