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Head: Product - Open Account Trade

Johannesburg Johannesburg Gauteng, South Africa
Closing date
Apr 19, 2024

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Job Role
Contract Type
Full Time
Job Classification

Job Family

Project, Process and Product

Career Stream


Leadership Pipeline

Manage Managers

FAIS Affected

Job Purpose

To be accountable for managing a product or portfolio of products so that the bank achieves its strategic objectives.

Job Responsibilities

  • Attract and retain clients, increase revenue and returns.
  • Drive the achievement of financial targets.
  • Manage department budget to achieve budgeted targets.
  • Develop business cases that align with strategy.
  • Ensure competitiveness by monitoring market trends and activities and providing strategic inputs for solutions to meet client expectations.
  • Drive profitable client acquisition and retention.
  • Ensure product effectiveness in meeting client needs and manage the risk in product development.
  • Resolve queries from internal and external clients.
  • Support the business and ensure that product delivery meets expectations.
  • Lead the department by driving excellence and building trust.
  • Lead product development and enhancements.
  • Ensure transformational target are met.
  • Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
  • Understand and embrace the Nedbank vision and values, leading by example.
  • Ensure issues raised in culture survey are addressed and results are improved.
  • Deliver a world-class service by ensuring a client centric culture. Identify areas of resource inefficiencies and promote optimization through multi-skilling and addressing capacity gaps.

Job Responsibilities Continue

People Specification

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

Post graduate qualification in a business field such as commerce, banking, accounting, sales and marketing

Essential Certifications

    Preferred Certifications

    Minimum Experience Level

    5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.

    Technical / Professional Knowledge

    • Change management
    • Client service management
    • Communication Strategies
    • Diversity management
    • Employee training/development
    • Financial Accounting Principles
    • Organisational behaviour theory
    • Principles of project management
    • Strategic planning
    • Management information and reporting principles, tools and mechanisms

    Behavioural Competencies

    • Building Partnerships
    • Communication
    • Customer Focus
    • Decision Making
    • Continuous Improvement
    • Guiding Sales Opportunities


    Please contact the Nedbank Recruiting Team at +27 860 555 566

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