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Collection Analyst - Japanese Speaking - 2 year Fixed Term Contract

Bangalore Bengaluru Karnataka, Karnataka, India
Competitive Salary
Closing date
Apr 25, 2024

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Job Role
Contract Type
Full Time
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.
We are seeking a smart, enthusiastic, and experienced Japanese speaking finance professional to support our GBS -Credit Services team in achieving company goals in driving timely cash collection on a 2 year FTC.
You will engage with a talented and fast-moving group of account executives and relationship managers on a daily basis in support of the order to cash processes for all of our business lines. You will also be the face of LinkedIn to our customers and are entrusted to delight them through your interactions.


- Manage APAC customer accounts' Credit and Collections portfolios which include markets like JP, KR, Vietnam
- Coordination and building relationships with external and internal stakeholders in the process of performing collections work.
- Accounting for the cash received in requesting customers to provide bank remittance advice and information to apply the cash.
- Maximizes the effectiveness of the collection process by identifying problems early during the process.
- Accounting for Withholding Tax Certificates collected and check on any discrepancies including the reconciliation
- Responsible for monitoring the accounts receivables, credit management & collections performance JP, KR, Vietnam
- Handle inquires for customer on Credit Card , Billing , dispute and payment related issues.
- Strive to meet and exceed financial metrics, including aging of invoices / DSO, up-to-date statuses of entire account base, monthly collections targets, and SLAs
- Minimise bad debt, analyse customer financials, D&B, references, etc.
- Provide analysis and interpretation of customers' financial status for risk evaluation and establishment of proper credit limits within corporate credit policy
Basic Qualifications:
- 3 + years experience in Finance, Credit and Collections or Finance with Customer Service
- Fluent in Japanese and English languages (both written and verbal) required.
Preferred Qualifications:
- Bachelor's degree in business, accounting or related discipline
- Good experience in credit risk management
- Experience with Oracle, Sales force and Get Paid Tool
- Knowledge of financial statement analysis and risk assessment
- Proven record of partnering with internal process stakeholders to expedite issue resolution and facilitate decision making
- Strong interpersonal skills, including the ability to communicate effectively
- The cultural awareness necessary to work with many diverse groups
- Ability to work independently, prioritize deliverables and manage cross-group project
- Strong customer service orientation with excellent Japanese oral and written communication skills
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Prior experience in collections, accounts receivable management, or a similar role preferred.
- Strong analytical skills and attention to detail.
- Excellent communication and negotiation abilities.
- Ability to work independently and prioritize tasks effectively.
- Knowledge of Japanese business culture and practices preferred.
- Strong attention to detail and excellent follow-through skills, while being mindful of SLAs
- Experience working across cultures and geographies
- Ability to build successful relationships with many different stakeholders
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Experience performing processes in compliance with financial controls (e.g., SOX) in a Finace environment
- Demonstrated competency with Oracle R12
Suggested Skills:
- Credit and Collections
- Finance
- Customer Service
India Disability Policy
LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit\India\EqualOppPWD_9-12-2023.pdf
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