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Assistant Manager- Payroll

Employer
IBM Corporation
Location
Bangalore Bangalore Karnataka, Karnataka, India
Salary
Competitive Salary
Closing date
Apr 17, 2024

View more

Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

As Lead Service Associate -Payroll, you will be supporting the end-to-end payroll related activities while ensuring you are in adherence to the policies and processes.
  • Process payroll data in accordance with legal, IBM and the customer requirements related to personal data protection
  • Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)
  • Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments)
  • Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies
  • Monitor execution of compliance activities if required
  • Perform any activities related to electronic payslips handling
  • Communicate any risks to payroll process or deadlines in accordance with escalation paths
  • Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay
  • Report the status of payroll cycle in a timely and accurate manner
  • Support year end processes or any other country specific processes not related to monthly payroll cycle
  • Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels

Required Technical and Professional Expertise
  • 6-8 years' experience in payroll operations for any International IT / ITES Company
  • Good communication skills in English both oral & written
  • Strong knowledge of MS Excel and MS Word
  • Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
  • Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
  • Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
  • Excellent Customer Service skills - ability to communicate to all people at all levels within the organization.
  • Proven experience in People management will be an added advantage.
  • Must have the ability to resolve difficult customer service issues
  • High degree of numeracy skills with meticulous attention to details Team work - the ability to work well within the team is key to this role

Preferred Technical and Professional Expertise
  • Ambitious individual who can work under their own direction towards agreed targets/goals.
  • Ability to work under tight timelines and have been part of change management initiatives.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Enhance technical skills by attending educational workshops, reviewing publications etc.

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