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Assistant Manager - Collection

Employer
One Point One Solutions
Location
Mumbai Mumbai Maharashtra, Maharashtra, India
Salary
Competitive Salary
Closing date
Apr 16, 2024

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Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
  • Minimum 2 Years on Paper experience of Assistant Manager (Credit card Collection/Recovery Process).
  • Minimum Education Graduate-in any stream.
  • Should have Hands-on experience in Team management and KPI s like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations
  • Should have managed Team and worked towards bottom quartile.
  • Manage Attrition and plan career mapping for Agents.
  • Rotational shift / Rotational Weekoff
  • Excellent communication & Team handling skills required
  • Should know knowledge about bouquet
  • Language known Multi Lingual apart from Tamil
  • Credit card collection through telecalling
  • Performance Incentives
  • Immediate joiners preferred.

Skills: Team Handling, Telecalling, shrinkage , Attrition, Communication, KPI, Rostering, CSAT, occupancy , Team Management, AHT, Career Mapping

Experience: 2.00-4.00 Years

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