Skip to main content

This job has expired

Insurance Branch Manager

Bloemfontein Bloemfontein Mangaung, South Africa
Closing date
May 4, 2024

View more

Job Role
Contract Type
Full Time
Job Description

To manage an operation consisting of Insurance Sales Brokers, Admin staff, Claims Process staff and other insurance admin staff; To achieve the Insurance Sales business plan within acceptable expense levels, delivering all ongoing servicing requirements relating to the policies sold; Perform all of this at required profit levels The role exists in order to geographically generate the necessary insurance sales, with sales staff grouped into branches for profitability and geographical coverage requirements

Achieve net profit growth for Insurance Business Market
Achieve required Cost to Income for the Insurance Branch
Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
Build and maintain strategic relationships with internal and external parties to support the sales and retention strategy
Manage the growth of active Customer Insurance Account Base to increase client base
Maximise Business Portfolio cross sell opportunities and strengthen client relationships
Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
Develop and implement a comprehensive sales and service plan to deliver on customer needs/ expectations and targets
Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
Develop materials and documentation including minimum standards, templates, guidelines, FAQ's and processes for the branch
Track, control and influence Sales and Operational activities with the specific aim to increase Sales & Operational efficiencies of the Insurance Team
Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
Manage own development to increase own competencies
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Ensure appropriate skilling and adequate capacity of frontline team members for the adherence to service standards

Job Details

Application Closing Date


All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert