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Payroll Subject Matter Expert

Billingham, County Durham, United Kingdom
Competitive Salary
Closing date
Mar 5, 2024

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Job Role
Contract Type
Full Time
Payroll Subject Matter Expert

Band E - £40,175 per annum

We have an opportunity for an experienced payroll SME to lead UKSBSs payroll activities in scoping and developing new systems in conjunction with our Government clients and ensuring their smooth implementation into business-as-usual services.

You will work with client Programme Teams and UKSBS Operational & Functional teams to assist in developing the future of the payroll & pensions service. You will also have regular interaction with the Payroll Operations Manager to ensure that the new systems and their delivery meet client and service operations requirements.

You will also need to work closely in partnership with other Service Delivery & Customer Services managers and teams as well as both UKSBS & Client programme management offices to ensure business process continuity.

Key responsibilities will include:

Leading various programme meetings, planning sessions and workshops geared toward successful delivery of our new systems

Collaboration with UKSBS and client Programme Managers to establish specific payroll deliverables / milestones

Identify, from implementation activities where gaps are created in existing business process material and amend as necessary

Work with Service Delivery teams to organise participation of staff in testing events whilst ensuring no impact on business as usual

Lead the payroll activity involved in the overall project(s) including successful delivery of all planned end to end parallel run procedures

Act as operational SME for all pay related activities whilst ensuring that payroll best practice processes are embedded in the solutions

Engage and liaise with pension providers to ensure new system implementations meet their specifications and that these requirements are fed into the overall project

Ensure senior managers and Executive team are fully appraised of specific payroll implementation progress

Experience of building and maintaining effective relationships with senior internal/external stakeholders

Payroll experience at managerial level

Knowledge of working with SaaS solutions and experience of Payroll system implementation projects

Knowledge of up to date and payroll best practice

A proactive and problem-solving approach

Excellent leadership skills with strong customer and delivery focus

Analytical skills with the ability to interpret and present Management Information


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