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Business Support Specialist-1

Johannesburg Johannesburg Gauteng, South Africa
Closing date
Mar 28, 2024

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Job Role
Contract Type
Full Time
Job Description

Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities

Increased growth and volumes through successfully obtaining business opportunities
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members
Identification of new lead opportunities within industries not previously pursued to be shared with the industry
Support with target balancing and structuring by applying own Cash knowledge and understanding the impact of the limit requirements for the client to use our Online solutions
Comply with governance in terms of legislative and audit requirements
Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved
Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist
Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provided to Banking Specialists
Manage own development to increase own competencies.

Role Requirements:
Minimum of NQF level 5 qualification
Understanding Home Loans Product
Systems knowledge is a requirement.
3 - 5 years related experience within a Home Loans area


Job Details

Application Closing Date


All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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