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Head of Everyday Banking Products

New Plymouth New Plymouth Taranaki, New Zealand
Competitive Salary
Closing date
Mar 29, 2024

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Job Role
Contract Type
Full Time
Full Time

Application Closes
19 Mar 2024

Taranaki - New Plymouth

Marketing and Sales Manager

Preferred Locations New Plymouth, Auckland or Wellington
Permanent, Full-time
We have recently been awarded the Consumer New Zealand People's Choice Award for banking for the eighth year running! We have also received the Canstar bank of the year awards for our home lending and credit cards. This is recognition that TSB is on the right track, as we work to take our bank into the future with compelling products which complement our famous unparalleled customer care.
About the Role
You'll be joining an inclusive, inspired and ambitious Product team, which is part of the wider Product & Marketing Division, to apply TSB's vision of being 'the easiest bank to deal with'. This role will have primary responsibility for the growth, profitability and compliance of TSB's Everyday Banking products, taking end-to-end ownership of the Everyday Banking Products vertical.
Who are you?
We're seeking a results-driven Head of Everyday Banking Products who will lead and own the development and delivery against the product vision and strategy for Everyday Banking Products. You will demonstrate experience leading the development of product plans and will take accountability for the evaluation and prioritisation of initiatives, partnering with stakeholders to scope business requirements. You will have a sound knowledge of customer research and market insights to enable you to identify opportunities to remove barriers to value and drive ongoing design excellence.
Some key responsibilities include:

Develop and lead the implementation of growth plans for Everyday Banking Products.
Ultimate responsibility for regulatory compliance of all products within Everyday Banking Products.
Own the Everyday Banking Products P&L, and lead actions to improve profitability.

To be successful, you'll also need:

7+ years of senior management within a Product function.
10+ years of product management experience.
Effective management of third-party suppliers, customer relationships and internal / external stakeholders
Deep customer experience understanding and knowledge of digital trends.

Who are we?
At TSB our people are at the heart of everything we do, and we are committed to developing and encouraging our people to achieve their goals.
As part of creating an attractive, supportive and flexible work environment for our people, we recently enhanced our benefits package for our TSB whanau, including three ‘Me Days' every year for people to focus on doing things that make them happy, six months of full salary top-ups for people on parental leave and up to four weeks of partner's leave, extended tangihanga / bereavement leave to one week, and ‘dress for your day' to reflect our hybrid work model and enable our people to be their authentic selves at work. We're proud to support our people to do their very best for our customers.
If you are ready to get stuck in as part of a team where you're supported to be your best self…. Apply Now!
Closing date for applications is Tuesday 19th March 2024.

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