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Accounts Receivable Manager

Filton, Bristol, United Kingdom
Competitive Salary
Closing date
Mar 5, 2024

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Job Role
Accounts Receivable
Contract Type
Full Time
Stark are looking for an Accounts Receivable Manager to help lead our accounts receivable team, ensuring day-to-day billing and credit control functions are being promptly and effectively delivered. The succesful candidate will need to ensure appropriate KPI’s are defined, measured and reported on a regular basis. This includes defining targets and measuring each individual team member’s performance against them.

You will look to work pro-actively with the other members of the financial leadership to ensure that the requirements of the finance department are achieved. Additionally, take ownership of AR processes to ensure these are being followed and where necessary amended in line with business needs and Stark corporate policies and procedures.

Main duties include;

* Plan, organise, and manage the operations and activities of the Accounts Receivable and Billing function.

* Gain deep understanding of current billing process and suggest and take lead on identified improvements.

* Oversee and monitor the team’s performance by performing quality control checks to ensure invoice processing is being done correctly and in compliance with Stark standards.

* Maintain an excellent working relationship with anchor internal and external customers becoming a business partner within the organization.

* Oversee reporting to ensure key insights are clear, collection priorities are defined, and policies are followed.

* Present in monthly business reviews and other executive meetings.

* Analyse KPIs and identify trends to measure overall financial performance and provide forecast guidance including sensitivity analysis.

* Plan and execute external audit activities to meet deadlines.

* Optimise cash collection by proactively tracking past due accounts and recommending next steps to the Group Controller and Business Leadership

* Own Accounts Receivable budget and forecast including Non-Cash Working Capital reporting.

* Management of the AR team (15+ team members)

* Day to day management, coaching and motivation of the teams and resolving issues as they arise.

* Create and implement employee development plans.

* Motivate and lead the team in developing processes and efficiencies.

* Ensure that training needs of the team are identified, communicated and followed-up accordingly.

* Integrate any new employees in the team into the business successfully.

* Perform periodic evaluations.

* Ensure that the AR team successfully achieves its work requirements and objectives, specifically non-cash working capital (NCWC) and days of Sales Outstanding (DSO) measures.

* Ensure the successful implementation of standardised Stark AR processes at new locations in conjunction with other relevant departments and staff, and customers.

* Ensure appropriate governance models are implemented and tracked whereby action items are agreed and followed-up on with all stakeholders.

* Prepare for and attend periodic AR status meetings with Business leadership and ensure necessary reports are provided on a regular and timely basis (weekly KPI reporting; weekly updates; monthly regional review; etc)

* Ensure that corporate AR and customer invoicing policies and procedures are standardised and implemented on a commercially successful basis across the customer base.

* Resolve customer queries, including the recommendation and implementation of any agreed improvements.

* Participate in regular training/ learning activities to maintain and develop skills and knowledge.

* Adhere to all Stark policies, procedures and working practices.

* Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.

* Any other reasonable duties as required.

Person Specification, Competencies & Skills


Consistently professional, confident, and calm even in challenging situations.

Demonstrate a customer focused approach; and an expectation of others to do likewise.

Supportive and helpful team player with a flexible and positive attitude.

Proactively share knowledge, skills, and experience with others to increase team performance.

Deliver a high volume of quality work on time.

Strive to get things right first time.

Strive to meet objectives and improve performance.

Highly organised with good attention to detail

Prioritise work well.

Work effectively and responsibly without close supervision.

Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan.

Communication & Interpersonal Skills:

Articulate, professional and clear verbal communication skills.

Present information clearly and in an engaging way.

Good interpersonal and rapport-building abilities.

Precise and appropriate written communication skills.

Good telephone manner

Good listener; can understand the needs of customers and colleagues.

Technical Skills & Knowledge

University degree in Finance or Accounting or related qualifications (MICM, etc)

Proven record of leadership and confidence to make decisions.

Proven record of working in a similar role

Proven ability to implement “best practice” in a rapidly expanding business.

Proven ability to communicate effectively with senior management.

Proven ability to work to tight deadlines and prioritise under pressure.

Experience of people management including development and mentoring of team members.

Computer skills - advanced knowledge in the use of financial software applications (ERP), databases, spreadsheets, word processing and presentations.

Strong problem-solving and analytical abilities

Keep up to date with advances in business area, new methods and ways of working.

Strong administrative and organisational skills.

Intermediate knowledge of Excel, Word and Outlook.

Confident and accurate use of departmental computer systems/databases.

Job Profile Changes

This job profile including reporting lines and job title will be reviewed regularly and will be changed as necessary in accordance with business requirements.

Stark Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, champions diversity and empowers our people so that everyone can bring their whole self to work and is valued for their specific skills, experience, and vision. We celebrate diversity and are committed to creating an inclusive environment for all employees, creating a progressive, open, and inclusive workplace

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