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Senior Manager: Credit Risk

Durban Durban eThekwini, South Africa
Closing date
Feb 29, 2024

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Job Role
Contract Type
Full Time
Requisition and Talent Acquisition Consultant Details

REQ 131768 - Twanette Coetser

Closing Date - 01 March 2024

Cluster & Location

Total Business Banking and Retail - CVM - Credit Risk

Durban, Kwazulu Natal

Career Stream

Credit Collections

Leadership Pipeline

Manage Others

Senior Manager: Credit Risk

Job Purpose

To apply credit risk management principles and manage staff in order to minimize risk and impairment charges and to provide client services in support of Nedbank strategies.

A career opportunity exist for a Senior Manager Credit Risk to oversee the Credit Risk function in Client Value Management. Join a dynamic and results driven team to actively develop, implement and manage turn-around strategies through understanding client needs and the environments they operate in by ensuring proactive/innovative solutions are identified and implemented in adherence to acceptable timelines, to minimize Credit Risk and impairment charges.

Job Responsibilities

  • Manage reports through early actioning of exceptions.
  • Manage and rehabilitate clients by getting backward roll-on arrears.
  • Identify trends, systems and process improvement initiatives by escalating for decisions to relevant stakeholders.
  • Make correct credit decisions on a consistent basis first time round by complying to service level agreements.
  • Demonstrate an understanding of client needs by providing feedback on application decisions based on Nedbank's risk appetite.
  • Upskill stakeholders by sharing knowledge on service offerings and client needs.
  • Guide and support internal stakeholders through formal or informal knowledge sharing.
  • Collaborate with external stakeholders through regular communication and feedback.
  • Action reports by monitoring, distributing and collating information.
  • Manage and support direct reports by providing advice on strategies and/or deliverables.
  • Utilize resources by allocating according to business needs.
  • Analyse client information to assess level of risk by interpreting financial information within the ambit of banking regulations.
  • Resolve work challenges by initiating action plans in accordance with policies and procedures.
  • Contribute to policy, procedures, and standards enhancement by providing input/suggestions.
  • Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • Developing ways to minimise various types of risk.
  • Analysing and interpreting qualitative and quantitative data.
  • Interacting with various levels of management.
  • Managing conflict situations.
  • Influencing stakeholders to obtain buy-in for concepts, ideas and strategies.
  • Sharing information in different ways to increase stakeholders understanding.
  • Brainstorming ways of improving a product or situation.
  • Challenging the status quo with a view to improving the environment or people's understanding.
  • Using different approaches in new work situations

Minimum Experience Level

  • 5 -8 years credit or credit risk experience in a banking environment.
  • 5 -8 years managing managers and/or others


  • B.Tech in Credit Management or B.Comm or studying towards a degree in Finance, Banking or Commerce
  • Diploma: Insolvency Law and Practice
  • Business Rescue

Technical / Professional Knowledge

  • Data analysis
  • Governance, Risk and Controls
  • Industry trends
  • Principles of financial management
  • Relevant regulatory knowledge
  • Working with a group to identify alternative solutions to a problem
  • Building and maintaining effective relationships with internal and external stakeholders
  • Analysing and interpreting quantitative and qualitative data
  • Relevant Nedbank policies and procedures
  • Banking knowledge

Behavioural Competencies

  • Driving for Results
  • Decision Making
  • Planning and Organizing
  • Aligning Performance for Success
  • Building Trusting Relationships
  • Building Partnerships


Please contact the Nedbank Recruiting Team at +27 860 555 566

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