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Accounts Receivable Team Lead - RCM

Secunderabad Secunderabad Hyderabad, Hyderabad, India
Competitive Salary
Closing date
Feb 26, 2024

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Job Role
Accounts Receivable
Contract Type
Full Time
  • Identify, analyze, and manage all issues pertaining to accounts receivable.
  • Coordinate, assign, audit and supervise work of the staff assigned to ensure productivity standards and goals are consistently met.
  • Review and analyze past due receivables on a weekly basis.
  • Monitor AR reconciliations, and related adjustments to ensure accuracy and timely processing.
  • Establish and maintain productive relationships with key resources, including Managers.
  • Active participation in weekly AR calls; coordinate activities and share responsibility for projects with other key AR staff.
  • Establish and maintain the necessary billing and receivables updates/ tracking systems to maximize collections and cash flow.
  • Work with Managers to determine the level of automation possible and the necessary personnel to achieve collection goals.
  • Oversee monthly A/R reporting requirements.
  • Coach and Supervise staff including: performance management, mentoring, 1-on-1 s, training needs identification and development, work flow planning and disciplinary actions.
  • Implement and maintain Operations compliances with new and existing policies and procedures.
  • Performs other duties as assigned.
  • Continually evaluate AR operations and make suggestions for improvement.
  • Work the aging accounts and collect pending receivable payments from insurance companies.
  • Prioritize and effectively communicate.
  • Work with the team to achieve and maintain key AR benchmarks.
  • Meet Teams Productivity and Quality Goals.
  • Adhere to all HIPAA guidelines and regulations keeping all of the data in our system safe and secure.
  • Reliable and punctual in reporting for work and taking designated breaks.
Abilities and Knowledge
  • Making decisions, problem solving, and a knack for finding solutions are key in this role.
  • Ability to resolve payment issues and effectively follow up with insurance companies.
  • Knowledge of insurance guidelines, especially those associated with Medicare and Medicaid as well as ICD-10 and CPT codes.
  • Critical and analytical thinking skills to help resolve billing issues and collect payments.
  • Top-notch confidentiality in accordance with Data Privacy Policy.
  • Be passionate about quality.
  • Be able to perform in all forms of communication (i.e., phone and email).
  • You ll be interacting with insurance companies regarding accounts, past due balances, unpaid claims, and other billing-related items. Strong communication skills are a must.
  • Be fluent in billing language and comfortable with AR software.
  • Meet weekly metrics by working the required number of accounts per day, which includes working denials, sending appeals, communication with our members and patients.
  • Proficiency in Microsoft Office and various medical billing systems. Intermediate to advanced Excel skills
  • Knowledge of Payer Portals
Education and Experience Required:
  • One to Two years of leading AR teams, over-all at-least 5 Years of Experience in RCM
  • Graduate degree from a Govt. Recognized university.
Preferred but not mandatory:
  • Experience in physical therapy billing a plus but not required. Other areas of billing, such as orthopedics, chiropractic, or any specialty medicine.
Attendance and Punctuality
  • Being punctual, reliable and consistent is key to WebPTs success.
  • To function at a high level, you are expected to be reliable and punctual for work and take designated breaks as set by your leader.

Skills: Microsoft Office, Excel

Experience: 1.00-5.00 Years

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