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Vice President of Revenue Cycle

Cherry Hill, New Jersey, United States
Closing date
Feb 12, 2024

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Job Role
Contract Type
Full Time

Bancroft is currently seeking a Vice President of Revnue Cycle. Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities, and those in need of neurological rehabilitation. We provide a full continuum of highly effective services, including special education schools, vocational training, day and residential programs, both on-campus and in the community, and in-home and outpatient rehabilitation services. We provide services in New Jersey, Pennsylvania and Delaware. As a nonprofit organization, we are solely committed to supporting people with special needs and their families, and strongly embrace diversity, equity and inclusion as part of our commitment to One World. For Everyone.

The Vice President of Revenue Cycle will report to the organization's Chief Financial Officer and will be responsible for overseeing all aspects of the organization's revenue cycle management ("RCM"). The AVP will provide leadership, organizational and strategic direction to drive efficient, accurate and compliance revenue cycle management billing activities to maximize reimbursement. The AVP will develop and implement strategies, processes and technology to continuously improve and manage the revenue cycle at Bancroft. The AVP will also consult and work directly with leadership across managed care payers and with technology to advise and consult on key processes and resource needs to improve operations, productivity and collection rates.

Leads, directs and oversees operations and activities for all of the RCM functions, including insurance verification, documentation, billing, accounts receivable, collections and denial management
Leads the development and implementation of revenue cycle strategies, processes and improvement initiatives to continuously improve the RCM process to maximize billing and collections. Determine the structure of the revenue cycle management team to maximize RCM operations and control costs.
Ensures compliance in all aspects of RCM activities, including coding and billing rules and regulations by payer. Responsible for monitoring and responding to any legislation/regulatory billing changes.
Ensure the identification, analysis and implementation of solutions designed to improve collection rates, reduce bad debt and reduce days sales outstanding.
Drive the design, execution and monitoring and assessment of key RCM performance metrics (i.e., DSO, bad debt, etc.) to refine processes and improve efficiencies/productivity to reduce overall costs.
Lead and manage large revenue cycle projects such as audits, budgets, and technology enhancements.
Responsible for building and designing a high-performance team by function and infrastructure to scale with projected growth of Bancroft.
Management responsibilities include:
Strategic, tactical and operational planning for the RCM department
Direct budgetary responsibility for the department
Interpret and execute policies for the department and RCM across the organization
Recommend and implement new policies or modifications to existing policies
Managing a team of 5 direct reports, who manage a total team of 21
Serving as primary liaison with external, third-party billing company
Hiring staff, recommending pay increases, completing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

BS in business management, accounting, finance or related field
7-10 years' relevant experience, including a minimum of 5 years' supervisory/management experience required
Experience applying knowledge of medical insurance billing and collections across Medicare, Medicaid and managed care
Experience applying knowledge in collecting, analyzing and reporting revenue cycle management data used to identify opportunities and strategies for improvement
Strong computer skills, including familiarity with accounting software systems and the MS Office Suite. Excellent Excel skills and the ability to build complex financial models. Experience with Microsoft Dynamics GP is preferred
Highly motivated and dynamic professional
Self-starting personality; ability to prioritize and manage multiple responsibilities simultaneously
Flexible and responsive; willing and able to roll up sleeves and dig in
Ability to analyze data and provide insight
Very strong drive, dedication and work ethic
Extremely team-oriented with the ability to contribute
Detail-oriented, process-oriented, control-oriented
Highest level of integrity

What You'll Love About Bancroft:

Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
Lasting Bonds: We are a close-knit, committed team who feel like a second family
Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you'll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

EEO Statement:

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.


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