This job has expired

Patient Financial Counselor

Employer
Net2source
Location
Olathe, Kansas, United States
Closing date
Feb 12, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Title: Patient Financial Counselor Location: Olathe, KS 66061 Duration: 13 weeks, Temp to Perm Hours: 40hrs per week Shift: 8a-4:30p M-F Desired Start Date: ASAP Job Description:
  • Contacts insurance companies and/or patients regarding past due bills as identified by the monthly past due ques (insurance and self pay).
  • Works at risk insurance que and sends past due accounts to collections as needed with appropriate calls.
  • Reviews encounters before recommending adjustments, refunds, bad debt/collections, or financial assistance.
  • Follows up with Insurance Financial Counselors when needed to resolve the encounter.
  • Follows departmental procedures and guidelines to ensure the prompt and accurate resolution for accounts in keeping with our commitment to Compliance.
  • Demonstrates proficiency with office equipment, computer programs, and web sites necessary to perform duties (e.g. Cerner, Outlook, Medicare, Medicaid, Word, Excel, other insurance and work related web sites).
  • Initializes documentation of patient complaints/concerns/inquiries. Follows through on commitments to customer

Experience Required:
  • Hospital Billing/Insurance Specialist or Healthcare Insurance Company experience.
  • Great customer service skills.

Weekend Rotation:
  • None

On-call Requirements:
  • None

Holidays Requirements:
  • None

Floating Requirements:
  • None

Certificates Required:
  • High School Diploma or GED Client Specific

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