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Accounts Receivable Coordinator

Better Business Bureau Serving the Heart of Texas
Austin, Texas, United States
Closing date
Feb 15, 2024

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Job Role
Accounts Receivable
Contract Type
Full Time
Better Business Bureau - Serving the Heart of Texas
Accounts Receivable Coordinator
FLSA Status: Non-Exempt
Reports to: Director of Finance
Salary: $22 - $24
Location: Austin, TX

We are an equal-opportunity employer that values diversity. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in the U.S.

Why BBB?
BBB Serving the Heart of Texas is an award-winning organization recognized as the Best Nonprofit to work for seven years.

We are a mid-sized organization committed to growth and take pride in our culture, which includes a strong work ethic balanced with a real sense of fun, work-life balance, and achievement!

Who are you?
BBB Heart of Texas seeks a responsible individual to join our Austin office as an Accounts Receivable Coordinator. You will be responsible for fostering a team spirit while working with fellow staff members to support the overall accounts receivable process in Finance and Accounting.

About the position
The Accounts Receivable Coordinator is responsible for accurately and timely updating customer payments, reconciling daily revenue and accounts receivable balances, maintaining and balancing invoice statements, and monthly customer billing. This position supports the organization's revenue generation, revenue recognition, and balancing accounting and financial statements.

Essential duties and responsibilities
  • Prepares customer invoices and sets up billing or payment installments according to departmental procedures.
  • Generates and prepares customer reports and conducts customer account analysis, including timeline analysis and cash flow expectations. Contact clients for payment resolutions and resolve payment discrepancies.
  • Records cash receipts in the deposit log, posts payments against outstanding client invoices and makes deposits to the bank.
  • Reconciles daily revenue to bank and processing systems.
  • Maintains and balances accounts receivable and other current asset accounts and prepares cash flow expectations.
  • Maintains and updates customer files in the database and processes customer voids and refunds as required.
  • Prepares analysis on outstanding invoices according to company guidelines and works with other departments to resolve accounts.
  • Assists retention staff in the customer cancellation process

Additional Duties:
  • Updates customer payment profiles with new payment information submitted.
  • Assists with ad hoc projects and reports as required by management.
  • Additional duties as assigned.

Knowledge, Skills, and Qualifications
Required Skills/Abilities:
  • Proficient in Microsoft Office 365 applications (Outlook, Word, Excel, SharePoint)
  • Demonstrates attention to detail and ability to handle numerous diverse tasks simultaneously.
  • Excellent communication skills, both verbally (in person and via phone) and in writing
  • High level of interpersonal skills and ability to handle sensitive information and documents with confidentiality.
  • Established business writing skills to create written communication with business owners and operators.
  • Ability to prepare written summaries and recommendations to BBB leadership on actions affecting Accredited Businesses.
  • Well-organized, self-starter with a strong work ethic and professional attitude
  • Ability to work with minimal supervision in a team environment and to meet critical deadlines.
  • Ability to develop and maintain credible relationships with private and public agencies, as well as BBB Accredited Businesses
Education and Experience:
  • High School Diploma or Equivalent
  • Ability to develop and maintain credible relationships with private and public agencies, as well as BBB Accredited Businesses.
  • Four years of accounts receivable experience working in a business setting
  • Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities
  • No nights or weekends!
  • Flexible 40-hour schedule
  • Medical and additional benefit packages are available.
  • Group rates for health, dental, and vision coverage for dependents.
  • Tax-free Flex Spending Account/Health Savings Account
  • 401(k) retirement plan with a 5% match and immediate vesting.
  • Free Employee Assistance Programs
  • 11 paid holidays and birthdays off!

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