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Team Lead, Translation Project Management

Employer
IQVIA
Location
Reading, Berkshire, United Kingdom
Salary
Competitive Salary
Closing date
Feb 13, 2024

View more

Job Role
Business Analyst
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Working with the wider Project Management team, the
Team Lead is responsible for leading a team of Senior Project Managers, Project Managers and Junior Project Managers and for ensuring translation and localization projects are delivered according to IQVIA’s standards and client requirements.

Day-to-day line management and mentoring of a team of Junior Project Managers, Project Managers and Senior Project Managers
Lead the effective recruitment and selection of new hires for the team
Ensure team and individual compliance of relevant and applicable IQVIA procedures and SOPs
Ensure team and individual adherence to the Quality Management System
Complete and review robust CAPA plans when issues arise
Organise the distribution and allocation of translation projects amongst PMs based on project specific requirements
Act as the primary point of escalation for internal/external clients and manage their requirements accordingly
Assist in the implementation of new services and processes within the team
Assist Senior Project Managers in managing client accounts and ensuring successful onboarding
Ensure team adherence to KPIs and goals, taking relevant actions when not met
Along with the Training Lead, assist in the training and development of junior staff.

Requirements:

Minimum of 5 years of experience working in Project Management in the Language Services industry with experience of people management
Bachelor's degree, ideally in a linguistic, business or scientific field
Fluency in English is essential, an additional language would be advantageous
Excellent written/verbal communication skills
Excellent attention to detail to ensure that high quality standards are maintained
Ability to meet strict deadlines and to manage competing priorities and changing demands.
Excellent problem solving and analytical skills including the collection, management and presentation of data
Ability to follow instructions and work independently whilst using own initiative.
Demonstration of advanced IT skills
Experience working with TMS and CAT tools, experience working with XTRF and/or memoQ would be highly advantageous
Ability to establish and maintain effective working relationships with colleagues, managers and clients

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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