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Outsourcing Manager

Fornham St. Martin, Bury St. Edmunds, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Overall Purpose

Our Outsourcing department is responsible for our clients back office financial functions. We will complete all monthly ledger work booking of accruals and prepayments, fixed assets and completion of monthly management accounts. Controlling bank accounts and bank reconciliations and in some cases make payments on behalf of the client or set up the payment runs for their approval and release.

The Outsourcing Manager will be responsible for managing and overseeing the Outsourcing team, ensuring that all outsourced accounting functions are completed accurately and in a timely manner. You will work closely with our clients and team members to ensure that Outsourcing services are delivered in line with our high standards.

  • Manage and develop team members through coaching, training, and mentoring to enhance their skills and facilitate their professional growth
  • You will manage a portfolio of international clients, oversee the delivery of compliance services, build strong client relationships, and actively drive new service opportunities.
  • Oversee and review production of monthly management information including other client deliverables as required by each client
  • Maintain oversight of your team’s engagements and manage internal deliverables (CIRRUS/CEAP) in line with agreed timelines
  • On all selected engagements, support the AFR team in the high-quality provision of timely information for completion of annual statutory compliance
  • Proactively respond to problems and escalate any significant client or internal issues with a suggested course of action
  • Carry out relevant Authorised Individual responsibilities (management accounts/VAT reviewing)
  • Develop and maintain strong client relationships by understanding our client businesses, including their goals, challenges, and opportunities.
  • Continuously review current practices and procedures for efficiency and effectiveness, recommend and implement improvements where necessary

Personal and professional qualities

Once you start your RSM career, you’ll be welcomed into a community of professionals who’ll help you spark ideas, find new solutions and make you feel like you belong. To be considered for this opportunity, your qualifications, skills & experience must include:
  • Fully Qualified Accountant - ACA/ACCA/CIMA or qualified by experience
  • Good organisation skills, ability to work to tight deadlines and flexible with working hours over month end
  • Manage and oversee the outsourcing team, including training, coaching, and performance management
  • Proficiency in Microsoft packages including Word, Outlook and advanced Excel
  • Experience in preparing monthly financial reports
  • Strong technical skills, including IFRS knowledge
  • Develop and maintain strong relationships with clients, ensuring that their outsourcing needs are met
  • Experience of managing and developing team members through coaching, training, and mentoring to enhance their skills and facilitate their professional growth


Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

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