Our client is a leading provider of environmental compliance and data management services in the UK and Internationally. A vacancy currently exists for an Account Manager to work within the company’s Data Insights division. This division has over 300 clients, including strategic accounts, many of which are Key Account Managed. Data Insights is responsible for ensuring the accurate submission of over 15% of the UK’s total packaging recycling obligation, as part of a multi-tiered service offering.
The Account Manager role is dual-focused, with some aspects requiring a strongly customer focused outlook and excellent communication skills. While other aspects need a data-focused, problem solving, logical approach. Managing a variety of accounts and being the dedicated point of contact for each, the Account Manager will ensure that regular and appropriate levels of communication are maintained, while identifying areas for increased interaction and service development; in addition to being responsible for ensuring the timely data collection, and accurate data submission for each account.
The Account Manager should be a highly motivated, pro-active individual who is able to take responsibility for their own workload while maintaining a collaborative approach within a busy, operationally focused team. The role is suited to those with experience in customer service and who have a keen interest in numeric reasoning, client interaction, and knowledge gathering.
There is the potential for this role to be split between home working and working from the company’s office in the West Midlands.