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UK - CFAS - Senior Manager

Crawford & Co.
United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do - underpinning our strategy with three core elements:




We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.

  • Accountancy qualification
  • Claims experience preferred but not essential.
  • Good communication skills at all levels
  • Ability to work under own direction as well as part of a team
  • Team player
  • Good Excel skills

  • Accountancy qualification
  • Experience of claims / insurance would be useful
  • Strong communication skills (written and verbal)
  • Good customer service, organisational & communication skills

  • Work both externally and internally assessing business interruption and financial claims
  • Receiving and reviewing and analysing financial information.
  • Preparing reports commenting in detail on the review and conclusion of analytical work.
  • Visiting Insurers, Reinsurers, Claimants and the Insured.
  • Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
  • Calculating and agreeing settlement of claims, and preparing final reports.
  • Assisting in the development of less experienced staff members.
  • Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
  • Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
  • Identifying and developing business opportunities for self and team.

  • Behave in a strongly customer focused way at all times to ensure development and maintenance of client relationships
  • Demonstrate personal integrity in a way which is consistent to the company’s core values
  • Communicate effectively by sharing, listening and exchanging information and knowledge at all levels
  • Build and maintain positive working relationships
  • Demonstrate a solution and action oriented style in order to deliver against targets
  • Demonstrate a flexible and resilient operational style
  • Demonstrated behaviours must be in close alignment with Crawford stated values: RESTORE

  • Problem solving ability in order to recognise difficulties and take the appropriate steps to address the issues
  • Quality focussed to provide a high level of customer service both internally and externally
  • Ability to demonstrate high attention to detail
  • Dispute and resolution handling skills in order to manage cases effectively and proactively
  • Competent use of technology
  • Ability to work on own initiative and within a team environment

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