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Legacy Reconciliation Analyst, DUAL (12 month FTC)

Howden Group Holdings Ltd
Borough, South East London, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Legacy Reconciliation Analyst (12 month FTC)

London, February 2024
  • Working in a dynamic, solutions focused Bordereaux Operations team in London.
  • Full time position: 5 days a week.
  • We are flexible on place of work, however the successful candidate may be required to travel to the London office up to three times a week.


Founded in 1998, DUAL has built a reputation as a specialist underwriting group and the market of choice for insurance intermediaries around the world. That's how we have become one of the world's largest international underwriting agencies with US$3.2bn of GWP.

DUAL is part of Howden Group Holdings, an international insurance group with employee ownership at its heart. The Group was founded in 1994 and now has divisions in broking and underwriting, operates in 45 territories and employs over 13,000 people handling US$30bn of premium on behalf of clients.
  • People: 1,500
  • Countries: 21 and 46 locations

You can find out more about us on our website

Role overview

We are looking for a motivated and hardworking individual, to support the successful reconciliation of premium and claims funds across our Legacy Programme. The successful candidate will undertake investigations relating to our Legacy Programme and liaise with business units across DUAL globally including finance and underwriting and the binder broker in order to resolve unreconciled premium. Working in a high-pace and solutions driven environment, meticulous attention to detail will be key.

The ideal candidate will be a dedicated, laser-focused and highly organised individual, not shying away from high volume of work, with previous experience of working as a Financial Technician, reconciling ledgers. You will also need to be able to manipulate and understand bordereaux and financial data.

Role responsibilities
  • Undertake investigation, administration and processing of accounting transactions on legacy systems & processes to address outstanding ledger balances
  • Support the reconciliation of legacy Claims funds to ensure that all cash is allocated to the appropriate claims/ledger.
  • Ensure legacy binder premiums and claims are processed in a timely and accurate manner.
  • Reviewing reported data, identifying issues, investigating and remediating as required. Working with Business Units to resolve identified issues in a timely and diplomatic manner
  • Reconciling Legacy Written and Paid Premium bordereaux and resolving discrepancies with updated bordereaux or premium payments.
  • Resolve all outstanding aged debt which exceeds 90 days alongside the relevant business units and Credit Control team.
  • Resolve queries promptly and efficiently.
  • Keeps informed of all regulatory and legal changes which impact job role.
  • Ensures all records are up to date and maintained at all times.
  • Ensure the legacy team are always portrayed in a positive manner by being efficient, professional and providing technical guidance.

Key requirements
  • Excellent attention to detail and ability to work with large data sets with skill and confidence
  • Knowledge of processes and procedures with in the Insurance market.
  • Very good knowledge of MS Excel (Formulas, PQ or VBA)
  • Ability to undertake and demonstrate competence in technical training as required by the industry regulator.
  • Ability to meet deadlines and manage shifting priorities as required
  • Fast learner, able to work independently and with minimal direction
  • University degree in a numerical subject (and strong academic record) or 2+ years' work experience in reconciliations in a high-volume transaction environment

Our Culture: People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:
  • An employee-ownership model
  • Aligned external investors
  • The trust and integrity born of friendship
  • Expertise
  • Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

Fixed Term Contract (Fixed Term)

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