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Investment Operations Specialist

Broadgate, Central London, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
About Lightyear

We’re on a mission to make investing better for everyone in Europe. More specifically, we’re making it light years better (sorry... we had to!). We’re combining multi-currency accounts with unlimited access to global markets so that everyone in Europe can invest without sneaky hidden fees or unnecessary barriers.

Over the last 2 years, we’ve grown from being just an idea to a regulated business in both the UK & the EU, launching in 22 countries and raising $35M along the way. And we’ve hired a team of 50+ people from some of the best fintechs and startups in Europe.

We’ve got a stellar group of investors behind us including Lightspeed Venture Partners, Sir Richard Branson, Mosaic Ventures, Taavet Hinrikus, Jaan Tallinn, Sten Tamkivi, Eileen Burbidge as well as a host of angel investors. In 2022, we raised a $25M Series A round and have been covered in CNBC, TechCrunch, Business Insider and City AM.
What you will do
This role is in the start-up heart of our little start-up, joining our small London team in building up our UK brokerage. You’ll be stretched across the financial domain and able to learn from experienced operators across the breadth of the brokerage.
  • You’ll be part of the UK Operations team at Lightyear, working together with leadership and product teams
  • You’ll run daily processes that keep the lights on for U.K. customers, including:
    • Brokerage Operations - running daily processes trading and payment monitoring, liquidity and FX exposure management, account reconciliation, funds safeguarding
    • Compliance Operations - analyse, review and evaluate our customers to fulfil internal KYC requirements, and perform due diligence on our customers, incl. EDD, ODD and OEDD and sanctions, PEP and adverse media screening
    • Customer Operations - helping customers with their concerns, and troubleshooting their onboarding
    • Investigations and incidents - support in resolving incidents, and mitigating the impact for UK customers.

  • 2 years experience in financial services, in either:
    • brokerage, treasury or financial operations
    • KYC, EDD, AML, compliance operations
  • You feel comfortable wearing multiple hats and have a hands-on approach
  • You feel comfortable wearing multiple hats and have a hands-on approach
  • Ideally, self-sufficient in using data to make decisions and measure results
  • Deep customer focus, desire and record of solving problems for customers
  • Having worked in a startup environment is a plus; having worked with product engineering teams to build things is a plus
A competitive startup package including tax-advantaged EMI stock options that vest monthly after a one-year cliff

Offices in central London (Old Street)

⏰ Flexible working hours

A flexible approach to working remotely

Private health insurance

Enhanced parental leave

All the usual office facilities, including free tea, coffee & snacks

Dog-friendly office (20% distracting, but 100% cute: see here)

Quarterly international team events

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