This job has expired

Customer Services Executive Didcot, Hybrid - £28,000

Employer
Ashdown Group
Location
Didcot, Oxfordshire, United Kingdom
Salary
Competitive Salary
Closing date
Feb 13, 2024

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Customer Services Executive Didcot, Hybrid - £28,000

Customer Service, Client Services, Account Manager

A highly successful, global publishing company based in Enfield are looking for a personable Customer Account Manager to joint their Customers Services team. Offering hybrid working, this organisation really prides them self on offering a supportive, collaborative working environment as well as long term career progression.

As the Account Manager you will be managing a portfolio of customer accounts; responding to queries and ensuring they have a great customer experience. You will deliver an outstanding customer service resoling all issues quickly and effectively; securing customer loyalty and engagement. You will work to reassure customers, educate and train them in best practice as well as taking responsibility for account retention within the remit of the role.

This Customer Account Manager role would suit a strong problem solver that has got previous experience in a customer service or client facing role. Most of this role is email based so outstanding written communications skills is key. You will be personable, professional and understand the customer first mentality. Strong MS Office skills are essential.

The salary on offer for this role is up to £28,000 plus benefits.

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