This job has expired

Credit Controller

Bestway Retail
Bradley, Huddersfield, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Credit Control
Contract Type
Full Time
This is an exciting career opportunity for a Credit Controller to join our Finance team in Huddersfield! This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.

Hours of work: Monday - Thursday 8.00am - 4.45pm and Friday 8.00am - 4.30pm

You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

Your main responsibilities
  • Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
  • Review and make appropriate recommendations on new customer applications
  • As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer's attention
  • The preparation of reports on debt management and credit control as required
  • Prioritise and manage workload to meet key performance indicators
  • Agree, negotiate, and enforce re-payment plans
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
  • Liaise directly with 3rd party collection agencies
  • Providing accounts information to internal departments including weekly reports and KPI's

About you
  • Relevant experience working in a credit control role and ideally in a sales/customer service driven environment
  • Ability to establish and maintain internal and external customer relationships at all levels
  • Calm and professional manner
  • Ability to influence and negotiate
  • Team player with proactive positive attitude
  • A systematic approach and an eye for detail
  • Ability to make judgements on need for consultation and escalation
  • Competent with Microsoft Office products
  • Experience of using finance systems

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