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Credit Controller

Employer
Bestway Retail
Location
Bradley, Huddersfield, United Kingdom
Salary
Competitive Salary
Closing date
Feb 13, 2024

View more

Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
This is an exciting career opportunity for a Credit Controller to join our Finance team in Huddersfield! This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.

Hours of work: Monday - Thursday 8.00am - 4.45pm and Friday 8.00am - 4.30pm

You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

Your main responsibilities
  • Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
  • Review and make appropriate recommendations on new customer applications
  • As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer's attention
  • The preparation of reports on debt management and credit control as required
  • Prioritise and manage workload to meet key performance indicators
  • Agree, negotiate, and enforce re-payment plans
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
  • Liaise directly with 3rd party collection agencies
  • Providing accounts information to internal departments including weekly reports and KPI's

About you
  • Relevant experience working in a credit control role and ideally in a sales/customer service driven environment
  • Ability to establish and maintain internal and external customer relationships at all levels
  • Calm and professional manner
  • Ability to influence and negotiate
  • Team player with proactive positive attitude
  • A systematic approach and an eye for detail
  • Ability to make judgements on need for consultation and escalation
  • Competent with Microsoft Office products
  • Experience of using finance systems

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