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Service Delivery Lead (Woods)

Balsall Heath, Birmingham, United Kingdom
Competitive Salary
Closing date
Feb 13, 2024

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Job Role
Contract Type
Full Time
Service Delivery Lead (Woods)

About You

As a Service Delivery Lead you will hold a strategic and pivotal role; accountable for building relationship between the Club and its clients, managing the current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations. As a result you will need to be able to:
  • Create a healthy portfolio of clients and forecast accurately growth target across the portfolio
  • Define each account direction and targets
  • Execute account development plan
  • Drive account growth and relationship development planning
  • Develop a long term strategic vision for your client and use your creativity to push/trial innovative ideas

To do that, it's essential you bring the following:
  • A demonstrable background in professional services, in a similar role
  • Strong experience working in digital/tech environment (web/app development house, marketing agency, consulting)
  • Strong business awareness and high commercial acumen
  • Gravitas and proven experience to shape digital function and guide teams through implementation and delivery.
  • Proven experience in shaping and selling complex and effective propositions, which exceed client expectations and challenge the status quo
  • A track record of building outstanding relationship with clients and growing accounts (winning, retaining and expanding key accounts)

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